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Smile Hotel Tomakomai
3.0 star property

Comfortable hotel with 24-hour front desk and restaurant

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Smile Hotel Tomakomai

Photo gallery for Smile Hotel Tomakomai

Lobby sitting area
Massage
Desk, free WiFi, bed sheets
Daily Japanese breakfast (JPY 660 per person)
Cleanliness standards

Overview of Smile Hotel Tomakomai

Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
053-0023, Hokkaido, Tomakomai, 1-1-2, Nishiki Cho
  • Popular Locationうさぎ家1 min walk
  • Popular LocationTomakomai Station12 min walk
  • Popular LocationSea Station Plat Seaport Market18 min walk
  • AirportSapporo (CTS-New Chitose)29 min drive
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Room options

View all photos for Single Room, 12㎡, Non Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, 12㎡, Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Electric kettle
Digital channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Tomakomai

Smile Hotel Tomakomai is located in Tomakomai. Notable landmarks in the area include Sapporo TV Tower and Sapporo Clock Tower. Looking to enjoy an event or a game while in town? See what's going on at Sapporo Dome.
Visit our Tomakomai travel guideOpens in a new window

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk
  • Sunflower Ferry - 5 min drive
  • Tarumaezan Shrine - 5 min drive
  • Utonai-ko Sanctuary - 11 min drive
  • Tomakomai Golf Resort 72 - 12 min drive

Getting around

  • Tomakomai Station - 12 min walk
  • Numanohata Station - 18 min drive
  • New Chitose Intl. Airport (CTS) - 30 min drive

Restaurants

  • 魚活鮮とあぶり焼海へ 苫小牧店 - 2 min walk
  • うさぎ家 - 1 min walk
  • 立呑キング - 2 min walk
  • グランド居酒屋富士錦町店 - 1 min walk
  • 炭火焼焼肉久保屋 - 1 min walk

About this property

Smile Hotel Tomakomai

Property highlights
Smile Hotel Tomakomai provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Japanese breakfast (surcharge), a 24-hour front desk, and a vending machine
  • Meeting rooms
Room features
All 97 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM–9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 660 for adults and JPY 660 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

Is Smile Hotel Tomakomai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smile Hotel Tomakomai?

Smile Hotel Tomakomai doesn't offer parking.

What time is check-in at Smile Hotel Tomakomai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Smile Hotel Tomakomai?

Check-out is at 10 AM.

Where is Smile Hotel Tomakomai located?

Situated in Tomakomai, this hotel is in the same region as Sapporo Dome. Tomakomai Station is 12 minutes by foot.

Smile Hotel Tomakomai Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 82 reviews" "
Rating 8 - Good. 27 out of 82 reviews" "
Rating 6 - Okay. 29 out of 82 reviews" "
Rating 4 - Poor. 8 out of 82 reviews" "
Rating 2 - Terrible. 5 out of 82 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveler

Liked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった

8/10 Good

KATSUMI

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023

6/10 Okay

Susumu

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023

8/10 Good

hironobu

Stayed 1 night in Nov 2023

8/10 Good

NOHIRA

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023