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Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Featured Image
Flat-screen TV
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet friendly
  • Washer
  • Dryer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
160-0022, Tokyo-to, Tokyo, 1-28-13 Shinjuku, Shinjuku-ku

Explore the area

  • Popular LocationShinjuku Gyoen National Garden9 min walk
  • Popular LocationIsetan Department Store Shinjuku10 min walk
  • Popular LocationOmoide Yokocho16 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

Studio (Twin)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

Studio (Double)

  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed

Executive Studio (Double)

  • 27 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed

Executive Studio (Twin)

  • 27 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

About this area

Tokyo

Citadines Shinjuku Tokyo is located in Shinjuku, a neighborhood in Tokyo, and is in the city center and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Isetan Department Store Shinjuku and Tokyo Anime Center. Shinjuku Gyoen National Garden and KidZania Tokyo are not to be missed. Guests love the property's quiet location.
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Map

What's nearby

  • Shinjuku Gyoen National Garden - 9 min walk
  • Isetan Department Store Shinjuku - 10 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo National Olympic Stadium - 3 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 17 min drive

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku, walk to Shinjuku Gyoen National Garden
A 24-hour fitness center, self parking, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a washer/dryer and a refrigerator.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with washers/dryers and safes. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free

Kitchenette

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 880 for adults and JPY 880 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • JPY 6050 per accommodation per day
  • 1 per room (up to 18 lbs)
  • Pets allowed in specific rooms
  • Cats and dogs welcome

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Similar properties

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Tokyo
Tokyo
Shinjuku
Shinjuku
Business friendly
Business friendly
Air conditioned
Air conditioned
Apart-hotel
Apart-hotel
3 star
3 star
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that buffet meal service is not available at this property until further notice.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 6050 per accommodation, per day
Dogs and cats welcome
1 per room (up to 18 lbs)
Pets cannot be left unattended
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: JPY 880 for adults and JPY 880 for children (approximately)
  • Self parking fee: JPY 2750 per night
  • Pet fee: JPY 6050 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1234 out of 2147 reviews
5 - Excellent 57%
Rating 4 - Good. 781 out of 2147 reviews
4 - Good 36%
Rating 3 - Okay. 106 out of 2147 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 2147 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 2147 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
not for families with small children. we wanted more bathroom amenities like lotion for example. the pajamas were handed to us on our second night . they probably forgot to place it in the room
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 1 night in Jan 2020

4/5 Good

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2021

4/5 Good

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, room comfort
Service Above and Beyond!
We stayed at the Citadines Shinjuku for our 2 week quarantine after arriving in Japan, and then for another 2 weeks, a total of a month. We had a perfect stay. The rooms are basic, however, the service provided by the staff was excellent. The front desk went above and beyond - everyone went out of his/her way to help us make our stay comfortable. The housekeeping team was amazing and helpful. The rooms were clean and came with detergent, utensils, pots and pans, dish cloths, plates, everything we needed. The location is great - the subway station was very close by, and there were at least 5 convenience stores within a 5 minute walk. A good size laundry room with 4 washing machines and 4 dryers. Highly recommended for a no-frills stay in a convenient location and with top notch service.
Stayed 27 nights in Jun 2021