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"Check in went well. Staff was extremely attentive and very polite and courteous. Room was very clean. No complaints. "

"Very clean. Efficient room layout. Great shower water pressure (no tub in standard double room in this case, 1101). Breakfast buffet is 2500 yen (pricey but very good quality and great selection of foods including grilled salmon, tuna and scallop sashimi, bakery goods, etc.) Relaxation room and spa on 13F including free popsicle from 1500 to 2500 and free noodles from 2130 to 2300 at the restaurant on 4G. 10 minutes walk from JR Aomori station (which has several restaurants as well including a Starbucks). About 10 minutes walk from the pier though in winter, snowdrift will detour you. Speaking of, road are clear, sidewalks, not so much so get an IDL."

"Great! "

"Clean room, fluffy bed. Very warm, as area covered in snow. Quick check in and check out. Lawson across the road. Staff spot on. No issues. "

"Outstanding"

"Outstanding"

"Spotless and spacious room with amazing snow views. All staff are very friendly and helpful. Amazing amenities - free onsen, complimentary snacks, fitness classes and even ikebana class. This is the best hotel I have ever stayed."

"Extra kudos to this property. We left some stuff in the hotel room, and the staff mailed it onto a Yamato office in Tokyo. Thank you to the staff for going above and beyond!"

"Excellent. Highly recommended."