4/10 (不満)
Joanne、san Antonio
カップルで旅行
2025 年 12 月 23 日
気になった点 : 設備とサービス、施設のコンディションと設備
My room smelled like a sewer so requested a new room. There was another lady there who was so disappointed with the room and bathroom that she left the hotel. The en-suites are actually tiny pod bathrooms, kind of like a caravan. I am 5ft 4in and could sit on the toilet and touch the the walls on either side. The towel was small and thin. I was given an empty, dirty tea pot with my cream tea. The manager blamed the poor service on the the fact that no one wanted to work. The fireplaces were not lit, which would have been a nice ambiance for the lead up to Christmas. But... the food was good and there were a few lovely staff. The common areas are nice. I would not recommend a stay.
Joanne
2025 年 12 月に 1 泊滞在
