ティングラーアイランド のリゾート

「We have stayed before and really enjoyed our time there. Decided to return a year later and wasn’t as impressed this time around. Service was incredibly slow and poor. Room had no towels and we had a wait an hour before we could shower and go for dinner. The room was clean but the hallway wasn’t. We checked in at 4 pm. At 8 pm I had to go and ask for someone to clean up vomit and ask for towels again.. The room service staff ignored it and it was never cleaned away after 2 days We were...

「Great property and amenities! Staff was helpful and courteous.」

「Due to maintenance issues, we had to be moved three times; the rooms were full of dampness and had bathroom leaks—I’m going to post videos of the place as proof. They told me they wouldn't charge us for everything we’d been through, yet after we left, they charged my card anyway. Now I have to file a dispute; unfortunately, it was a very bad stay.」