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The Grosvenor

3.0 star property
Travelers try their luck at this hotel's casino with 18 slot machines and VIP room, then enjoy convenient perks like free self parking

Choose dates to view prices

The Grosvenor sits near Caroline Bay Beach, offering a lively casino experience for guests seeking entertainment. The on-site restaurant TGB serves all three daily meals, while in-room WiFi keeps everyone connected throughout their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
The current price is ￥13,352
￥15,483 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Business center
  • Casino
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 13.00 to 24.00 for adults, and NZD 13.00 to 24.00 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is The Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Grosvenor?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Grosvenor on May 22, 2026 start from ￥13,352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Grosvenor?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Grosvenor?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Grosvenor located?

Located in Timaru Central, this hotel is 0.6 mi (0.9 km) from Caroline Bay Beach and 3.9 mi (6.3 km) from DB Brewery. Timaru Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 841 reviews
Rating 8 - Good. 344 out of 841 reviews
Rating 6 - Okay. 156 out of 841 reviews
Rating 4 - Poor. 59 out of 841 reviews
Rating 2 - Terrible. 21 out of 841 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch. staff very good and meals also great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , wonderful rooms , very modern . Some construction during the day but quiet at night , safe area for walking , restuarants close by and variety.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic early twentieth century grand hotel in great renovated condition. Excellent bar down stairs with good pub food available. We had a great night there with our local friends.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, spacious, excellent a/c. All staff in the hotel and pub were hard working, polite and listened to what you wanted
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean and tidy, staff friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. Welcoming, helpful staff, and a lovely room. I always enjoy staying at the Grosvenor, and I’m looking forward to my next stay. Will definitely aim to stay in an Executive room again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , great staff , renovations going on during the day so a bit of noise . The rooms that are completed are excellent !
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Central location with great off street parking.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and the room very clean A most enjoyable stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Beautiful room. Quite large. Had everything we needed . Had dinner downstairs at the restaurant. Good value meals.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, clean, big room, meals are excellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here, the staff were amazing and the room was very clean, neat and tidy with everything I needed plus the location was great! Would definitely stay here again
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. Rooms comfortable. Central location with parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. The room was recently upgraded and very clean and functional.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tracey

Very clean and the people were incredibly helpful. Excellent pub and restaurant pub
Stayed 1 night in Nov 2025
Verified

8/10 Good

Debra Ann

Liked: Cleanliness
The room was lovely and clean but the toiletries were just silly little sachets that were useless. The shower was great though. Meal in the bar very tasty and good value
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place to stay, quiet and the restaurant food is good Very clean and great new rooms
Stayed 1 night in Mar 2025
Verified

4/10 Poor

ANNE

Liked: Cleanliness
Disliked: Amenities
Bordering on terrible. Who writes the reviews - friends & family of the owners? Two stars rather than one as the room was a good size, the laundry facilities were great and the breakfast was nice. But basic in the extreme with no hands towels or tissues, loo that was difficult to flush and the killer: isalmost next to atraintrack and the noisy poo rt.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking, spacious room and good location to shops. Our view of the port was great too.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
Close to a fabulous beach to view the tiny blue penguins .. and in the central city close to shops. Great restaurant and happy staff
Stayed 1 night in May 2025
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great food at the Pub!
Stayed 1 night in Aug 2023
Verified

8/10 Good

OLIVIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,enjoyed a late cheak out . Clean bed and bathroom. Comfortable large room and bathroom. Opening windows.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, we were only in for one night, but enjoyed the use of the warm, clean room with all ammenities covered. Will definitely stay again.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, charming view, friendly and helpful staff. We wished we were staying longer!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern room, friendly staff and central to downtown Timaru. Would recommend!
Stayed 1 night in Mar 2025