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「I keep telling myself it’s cheap and cheerful, and it is to some degree.. but it has a 4* sign as you drive in, and this just isn’t the case. Rooms are run down and have needed upgrading for years. The swimming pool has been “ under maintenance” on the 3 occasions I have stayed over the years, so I just question whether it is ever open. The carpets needed hoovering in the hallways and our room. It’s a shame because the bar/ kitchen staff seem to work really hard with what they have and are...

「The staff, especially Reception and a young blonde-haired lady who had only been there about 3 weeks were exceptional. Having the bar & the restaurant on the top floor is a bit odd, but it is comfortable. The food in the restaurant was very poor as was the quality of the wine. The gentleman acting as Maitre was brusque, untidy and unwelcoming. We booked our table for 7 and were prompt. But he wanted us to have courses in rapid succession. When we asked for a pause his response was that it was...