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"Beautiful hotel, very clean, the staff are helpful and very nice "

"Everything was clean and comfortable"

"Very unsafe bathtub situation with elevated access. Not sure how others managed it but I almost slipped on completely wet floor. Would not stay here again because of that. "

"This is a very shiny hotel. Claims 5 star but misses level of service we found at other 5 star hotels in Vietnam. Below the surface marble everywhere the rooms smell very musty the pool is falling apart in places. It is not worth the money they charge and definitely not a leading hotel as they claim. There is no lounge if you have a later flight and despite being very empty they would not give extended check out. One save is that Breakfast is almost perfect minus the lack of Vietnamese coffee options and the layout of the room. Tables are like a school cafeteria tightly stacked together. Otherwise great options and fresh food. "

"The hotel was clean and staff helpful. Excellent location and concierge excellent. "

"Yes "

"From the moment I checked in, the staff set the tone - warm, welcoming, and genuinely attentive. That level of service carried throughout my stay, but one moment really stood out. While I was swimming, the poolside staff quietly placed a glass of ice water by my bench without me even asking. It was a small gesture, yet incredibly thoughtful and indicative of their attention to detail. Breakfast was easily the highlight. The banh mi pork was one of the best I’ve had in town. For dinner, Square One is a must-try, especially the Vietnamese spring rolls, which were executed wonderfully. The hotel strikes a great balance between classic elegance and personalized service. It’s not just luxurious, it feels intentional and heartfelt."

"Great spot after a loooong flight. Bright and minimalist, just perfect!"

"when we come to room and find out one comforter cover had a lot of hairs. After they changed that one, we found some stain on other cover. they have to change again. We called front dask for ice, they told us we have to change with the bar and bartender told us we have to paid for the ice. I have stayed so many hotels and never hear that we have to pay for the ice. We check with front dask again they don't have anything to said. that is mean we have to pay. "