Find hotels near Thirlwall Castle, Hexham from ￥15,058

"We didn't go our plans had to change . I contacted the hotel explaining the situation and that as I was fully aware that I wouldn't be able to claim my payment back .I asked as we were regular guests there when we go on holiday if we could change the dates. We did not even get a reply to our request . So instead of cancelling the stay . We just didn't turn up. Why cancel the stay to enable them to sell the room again so get paid for it twice ?"

"Beautiful venue. Menu fairly limited and expensive but dining room experience was lovely. Room well appointed but dispensers didn’t work and the tv was tricky to operate."

"I got a parking charge from Brittania parking for the final day at the IBIS. Parking should have been paid by the hotel. Having received the charge IBIS were unable to help."

"Welcoming staff! Excellent beds and terrific restaurant! "

"This was the Hilltop hotel which has come a long way since its heyday. The car park is good for a first impression but the broken hotel board on the building as you go to reception tells a different story. Booking in was quick and easy and the receptionist was friendly and efficient. Our room was on the second floor but no lift so got our exercise for the day! Corridors were well lit and the carpet was clean and tidy and the walls had recently been painted white. The room was clean as were the towels and bed linen. Small wardrobe and two bedside cabinets together with a desk and chair which had a kettle with tea and coffee for a quick cuppa. Bathroom with shower also clean and tidy with soap dispensers but no other toiletries. Room felt a bit spartan but serviceable. Bed was a little hard but we got a full nights sleep with no noise from anywhere in the hotel. Breakfast room was a little spartan but also clean and tidy with plenty of tables and chairs available. There was cereal available together with fruit juice and hot drinks. Standard sliced white or brown bread for the toaster which was quick. Hot plate had a good selection: Bacon, Sausage, Hash browns, beans, tomatoes, fried eggs and mushrooms. All very tasty and well cooked. It was self service / buffet with staff around but we only had to check in for the breakfast with no issues. View from the rear of the hotel was worth seeing (hills / trees). Not the worst hotel we have stayed in but not the best either for 1 night"

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."

"Asia the cleaner for the room did a fabulous job."

"Clean room. Bedside light would have been good."

"Room was moderately clean. Heating system was not working and bathroom was a bit outdated"