「The staff is kind and friendly. Far away from the central station of Leiden, howeve, the bus stop is 3 minutes walk from the hotel.
Much appreciated if the room has a bath tub (they told me that they do not have a room with bath tub)
Also, you may need to buy something at the central station before you come to this hotel as there is no spurmarket nere this hotel.」
「The staff was so friendly and always helpful. The rooms were small but beautiful, with a great view over the courtyard. And the best part: for €10, we could rent bicycles for the whole day! 」
「乗り換え空港でバッゲージをロストしてしまいました。ホテルの受付の人に相談したら親身になってくれ、近くで服や日用品を買える場所を教えてくれたり、私の代わりに航空会社に電話してくれました。とてもとても親切にしてくれて感動しました。
I lost my baggage at the transfer airport. I talked to the receptionist at the hotel and she was very helpful and told me where I could buy clothes and daily necessities nearby and called the airline on my behalf. I was very, very impressed with their kindness.」
「A wonderful foray in to old world paradise. Large rooms and stunning building and surroundings. Friendly helpful staff and just an unbelievably serene setting.
Will definitely return.」