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"The front desk staff was not attentive or helpful, lacked any energy and care. "

"The room was very clean"

"Was honestly very disappointed with my stay. Room check in is the latest I have seen, typically seen around 3 o clock. When the property is not that busy they give the available room. This property can care less about the customer arriving early on a flight. We arrived at the hotel at 10am , was told they will try to have our room available sooner check back at 2pm, checked back at 2 not available, then again at 3 , then again at 3:30. At 3:30 we got confirmation they would put us on a list to get done sooner as they are working on cleaning the room. So four a clock we finally enter our “clean” room. Instantly went to the shower and saw hair all over the walls of the shower. Not very clean. Shower barely functioning , a couple of drips / no pressure. Walls are extremely thin hearing everything the people next door were doing in the bathroom. Then the next day waking up and finding silverfish in the bathroom. Would not recommend this place."

"Love the property. Been staying there for decades. I asked for an extra hour late check out which was denied. I was ok with that and departed on time but was then charged over $600 for a late check out. I had to make several calls and spent a lot of time getting it reversed and my credit card credited."

"Excellent stay when flying out"

"Property had a washer and dryer which was great. Parking was a problem if you come back late."

"This is a great place for families. Everything is clean, and the location is good. I don’t think they should charge for parking."

"Very clean, minimalistic for furniture in room. Simple and easy to stay at."

"I have stayed at b ocean multiple times over the years and this past visit was rather disappointing. At check in there was a lot of chaos in general and the girl who checked me in messed up our reservation. It did get fixed but she then tried to have me pay for someone else’s room hold and said it was the same amount of money so it was no big deal. The guy at the desk told her no. She then gave us directions to the wrong area of where we were staying and we needed to remind her to give us our beach bands. Our room was not exactly what it’s been in the past either, which was disappointing. We don’t need our room cleaned crazily or anything but we weren’t even given wash cloths to wash up with on the second day. We also came back to our room and the door was left cracked open. There seemed to be some issues too with electric because our ac kicked in and everything turned off and in the middle of the night it would not come on for a long time and the room would get super hot. And the staff in the restaurant downstairs for breakfast to check you in was just very unhelpful and we stood there after we had asked for a table and nobody helped us. It was odd. With that being said there was an amazing server at the pool restaurant outside who was extremely helpful and the property location is beautiful. There Weren’t any towels and the one lady was so kind and went to get us some and the people on the beach were also great. Again we’ve started numerous times and this was not the same"