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"Customer service is the best. The cleanliness is way up my expectations. "

"Excellent location, not the quietest as very near train tracks but it didn’t disrupt my sleep. Sad to know it’s closing down because i definitely would stay there again if I ever return to Japan. "

"One of the best hotel in Osaka.. just steps away from all the actions in Dotonbori.. Staff and service is excellent..Breakfast is probably one of the best, they had plenty of options for western and Japnese food..Rooms are big in sizes as compared to other hotels..highly recommmend this hotel for stay in Osaka.."

"Want to thank the front checkin personnel, Geoffrey (from Canada), for being super helpful, flexible and accommodating. He has made the staying experience even better!"

"Rooms need to be updated. Carpet many stains…"