Crystal Palace Hotel

Property class: 3

Choose dates to view prices

You can look forward to a nightclub, a free daily manager's reception, and a garden at Crystal Palace Hotel. Hit the slopes at this hotel featuring a ski shuttle. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

View all photos for Single Room

Room

Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Room

Standard Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Located in Old Tbilisi, a neighborhood in Tbilisi, Crystal Palace Hotel is near a metro station and near a boardwalk/promenade. Monument of King Vakhtang Gorgasali and Ceremonial Palace of Georgia are local landmarks, and some of the area's activities can be experienced at Rike Aerial Tramway Station and Chreli Abano Sulphur Bath and Spa. Looking to enjoy an event or a game while in town? See what's happening at Tbilisi Circus or Tbilisi Sports Palace. Visit our Tbilisi travel guide
Map
0103, Tbilisi, 10 Alexander Tsurtsumia Street

What's nearby

  • A large church with a golden dome and multiple towers, surrounded by a well-maintained garden and a cityscape in the background.
    Holy Trinity Cathedral of Tbilisi
    14 min walk - 1.2 km
  • A building with intricate mosaic tilework and wooden doors.
    Chreli Abano Sulphur Bath and Spa
    16 min walk - 1.3 km
  • A historic town with illuminated buildings, a prominent castle on a hill, and a domed structure in the foreground.
    Narikala Fortress
    17 min walk - 1.5 km
  • A brightly lit pedestrian bridge with a reflective water surface below, a historic building in the background, and a clear sky.
    Bridge of Peace
    17 min walk - 1.5 km
  • Shardeni Street
    17 min walk - 1.5 km

Getting around

  • Avlabari Station
    9 min walk
  • Tbilisi Central Station
    16 min drive
  • Tbilisi Intl. Airport (TBS)
    13 min drive

Restaurants

  • Umfaris
    12 min walk
  • Khedi Restaurant
    5 min walk
  • Asado Steak House
    3 min drive
  • Khinkali House
    9 min walk
  • Coffee Line
    9 min walk

About this property

Crystal Palace Hotel

  • Hotel located in Old Tbilisi
  • Consider a stay at Crystal Palace Hotel and take advantage of a nightclub, a free daily manager's reception, and a garden. Hit the slopes at this hotel featuring a ski shuttle. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • Multilingual staff, a 24-hour front desk, and tour/ticket assistance
  • Room features
  • All guestrooms at Crystal Palace Hotel include perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi.
  • Other amenities include:
    • Frette Italian sheets, pillowtop mattresses, and down comforters
    • Bathrooms with showers and free toiletries
    • TVs with satellite channels
    • Limited housekeeping, desks, and phones

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Frequently asked questions

Is Crystal Palace Hotel pet-friendly?

Yes, Crystal Palace Hotel allows pets (limit 1 total). There's a fee of GEL 60 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Palace Hotel?

Check-in end time: anytime.

What time is check-out at Crystal Palace Hotel?

Check-out is at noon. Late check-out is available for GEL 50 (subject to availability).

Does Crystal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GEL 80 per vehicle applies.

Where is Crystal Palace Hotel located?

Located near the slopes, this Old Tbilisi hotel is in the city center and within 1 mi (2 km) of Holy Trinity Cathedral of Tbilisi, Shardeni Street, and Rike Park. Metekhi Church and Monument of King Vakhtang Gorgasali are also within 15 minutes. Avlabari Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Palace Hotel Reviews

5.8

5.6

Cleanliness

6.6

Location

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Excellent and cheap 👌
Stayed 5 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast not good, the bed sheet are dirty they didn't change them only after many requests. no toileters in bathroom, no place to arrange our things. No light in the room only two lamps working from 10 lamps.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all services we required and Mr. Kakha is excellent supportive and friendly person, He came to pick us from Airport as we requested him.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is so amazing person we had a bad experience from the boarder but he never never left us he done alots of help.the hotel is different now lots of changes actually.i will totally recommend to others..
Stayed 4 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Room smelled terrible and the bed felt very dirty and uncomfortable. Left after one night and found a different hotel.
Stayed 2 nights in Jun 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Budget hotel out of city centre

Hotel is a 45minute walk from the old town centre on a busy road at the edge of a roundabout. Our room was simplify furnished with a wet room en suite. The room had a four bar electrical socket for UK plugs which had been bare wired into the two pin socket which is a fire hazard. There were no towels in the room but on request one bath towel and a handtowel were provided for two occupants to share. There are no dining facilities so the buffet breakfast was delivered to your room. It consisted of bread, ham,cheese and biscuits, 2 pieces of each per person along with a Luke warm cup of black coffee or black tea. No milk available. There is no bar but bottles of water or beer can be bought from reception. There are no other facilities at the hotel. The receptionist is helpful and can order a local taxi for you though this costs four times more than flagging a taxi on the street.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Teleurstellend

Het hotel was overboekt. We hebben eerst een andere (mindere) kamer gekregen. De airco was kapot, kon hier maar op 1 stand, veel te heet. De kraan van de douche hing half uit de muur. De badkamer was niet schoon, veel haar in de douche. Moesten zelf om nieuw toiletpapier vragen. Het ontbijt was op de kamer, alleen koffie met koek of thee met brood (2 oude witte sneetjes). Komen we 's avonds laat terug op de kamer, stond de ontbijtboel er nog. Geen bedden opgemaakt, niet schoon gemaakt. Na twee dagen gelukkig wel de goede kamer gekregen. Er heeft helemaal geen schoonmaak van de kamers plaats gevonden, geen bedden opgemaakt, geen schone handdoeken gebracht (ook al lagen ze op de grond midden in de kamer. Ontbijt is wel opgehaald omdat we daar om hadden gevraagd. Dit hotel is zeker geen aanrader!!
Verified review

6/10 Okay

観光地から少し遠いホテル

第一印象は、有名な観光地から少し離れている気がした。スタッフの対応は良くないと思ったが、部屋が広くて、設備が良い。
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
het hotel staat ver buiten het centrum op een zeer slechte locatie . het koste veel moeite om een taxi te vinden die me er heen wilde brengen en het wist te vinden. bij aankomst werd me zeer vriendelijk verteld dat het hotel overboekt was en er geen kamer leeg was op de reservering staat ...deze boeking kan niet gerestitueerd , geannuleerd of gewijzigd worden. blijkbaar toch wel , na een half uur wachten werd ik door 2 niet nederlands of engels sprekende mannen naar een ander hotel gebracht. BEST HOTEL tsurtsumia str 10 daar was een spanjaard die het zelfde was overkomen.
Verified review

6/10 Okay

エクスペディアの地図が間違ってるホテル！

ホテルと確認を取り、大至急エクスペディアの地図を訂正してください。 本来ならかなり分かりやすい場所にあるこのホテル、地図が間違っているために、ホテルにたどり着くのが大変でした。 部屋はまあまあ清潔でしたが、シャワーの水圧に難ありですね。お湯は出ました。 朝食は簡単な物ではありますが、わざわざ部屋に運んできてくれます。ありがたい。
Verified review

8/10 Good

Stayed 1 night in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Stayed 4 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service