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"The whole hotel was luxurious including the waiting area near the reception desk. The accommodations on the “luxury” floor was superb, with a complimentary drink bar area that included different alcohols. Breakfast was also delicious! "

"いつも熊本に泊まる時はここ一択！ 温泉もサウナも最高！！"

"Lovely hotel, the room was very nice and clean. Breakfast was delicious with lot of choices. We all love it "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"The staff was fantastic. Rooms were super clean. "

"Great location and very central to shops and castle "

"We were enjoyed this hotel good location, services staffs are very friendly."

"Beautiful property and hot springs. Food & Beverages included for both dinner and breakfast - was much better quality and variety than expected!"

"Great onsen"