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Novotel Taipei Taoyuan International Airport

Photo gallery for Novotel Taipei Taoyuan International Airport

Featured Image
Indoor pool
Indoor pool
Indoor pool
Down comforters, in-room safe, desk, iron/ironing board

Overview of Novotel Taipei Taoyuan International Airport

UNESCO Sustainable Property

Novotel Taipei Taoyuan International Airport

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
33758, Taoyuan City, No. 1-1, Hangzhan South Road, Dayuan District

Explore the area

  • AirportTaipei (TPE-Taoyuan Intl.)8 min drive
  • Popular LocationGloria Outlets12 min drive
  • Popular LocationZhuwei Fishing Port21 min drive
  • Popular LocationWu Jiu Tong Shan Trail23 min drive

Choose dates to view prices

About this area

Taoyuan City

Located in Taoyuan City, Novotel Taipei Taoyuan International Airport is near the airport and near a metro station. Daxi Old Street is a notable landmark, and travelers looking to shop may want to visit Zhuwei Fishing Port and Gloria Outlets. Looking to enjoy an event or a game while in town? See what's going on at Taoyuan International Baseball Stadium.

What's nearby

  • Gloria Outlets - 12 min drive
  • Taoyuan International Baseball Stadium - 14 min drive
  • Zhuwei Fishing Port - 21 min drive
  • Wu Jiu Tong Shan Trail - 23 min drive
  • Miramar Golf and Country Club - 33 min drive

Getting around

  • Airport Hotel Station - 1 min walk
  • Jungli Neili Station - 15 min drive
  • Taoyuan International Airport (TPE) - 8 min drive

Restaurants

  • The Square, South wing – Restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • Wei Fang – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • QBar – Lobby lounge offering international cuisine. Serves brunch, lunch, dinner, and light fare daily.
  • Premier Lounge – Open daily, happy hour available. Reservations required.
  • Deli Shop – Open daily.

About this property

Novotel Taipei Taoyuan International Airport

Family-friendly Taoyuan City hotel in Dayuan District with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 516 rooms feature thoughtful touches like pillow menus and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find 24-hour room service, refrigerators, and down comforters.
Novotel Taipei Taoyuan International Airport offers 516 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.
In Balance SPA has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:30 AM - 1:30 AM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 5:30 AM–10:30 AM on weekdays and 5:30 AM–11:00 AM on weekends: TWD 605 for adults and TWD 303 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference space (7201 square feet)
  • Meeting rooms - 5

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TWD 1200.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: TWD 1500 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: TWD 605 for adults and TWD 303 for children (approximately)
  • Rollaway bed fee: TWD 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and JCB International
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
An extra bed is included for one child under 16 years of age.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Novotel Taipei
Novotel Taipei Hotel
Novotel Taipei Hotel Taoyuan International Airport
Novotel Taipei Taoyuan International Airport
Novotel Taoyuan International Airport
Novotel Taoyuan International Airport Taipei
Taipei Novotel
Taipei Taoyuan International Airport
Taoyuan International Airport Taipei
Novotel Taipei Taoyuan International Airport Hotel Dayuan
Novotel Taipei Taoyuan International Airport Hotel
Novotel Taipei Taoyuan International Airport Dayuan
Novotel Taipei Taoyuan Dayuan
Novotel Taipei Taoyuan Airport
Novotel Taipei Taoyuan International Airport Hotel
Novotel Taipei Taoyuan International Airport Taoyuan City
Novotel Taipei Taoyuan International Airport Hotel Taoyuan City

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 533 out of 1360 reviews
5 - Excellent 39%
Rating 4 - Good. 545 out of 1360 reviews
4 - Good 40%
Rating 3 - Okay. 169 out of 1360 reviews
3 - Okay 12%
Rating 2 - Poor. 88 out of 1360 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 1360 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid Novotel in Taoyuan
Well to make a long story short, staying in the Novotel got me locked in a Taiwan gov quarantine when I just wanted to stay 1 night. I haven’t been contacted by Hotels.com or Novotel about a refund or anything because the hotel staff got infected so they took everyone and locked them up. Thanks
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Taoyuan airport. If have to go to the airport for an ealry flight, this hotel is one of the best options
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

3/5 Okay

Stayed 1 night in Dec 2020

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
整體還算乾淨整齊。但房內設備不如預期,大概商旅等級,身為桃機腹地的飯店,水準來說有點失望。客服人員明顯不足,入住前撥了6通電話都沒人接訂,到現場後櫃檯只有兩個客服人員,電話依舊響個不停都沒人接聽。
Stayed 1 night in Aug 2020