4/10 Poor
Rebecca Anne
Traveled with family
Dec 9, 2022
Disliked: Amenities, property conditions & facilities
The property wasn’t what I expected. Transfers from the airport are not included and cost an additional 7500 VTU required to be paid in cash to the driver. Upon arrival my family and I were put into a bungalow, which was a single room grass hut with three beds (2 single and 1 king/queen) with mozzie nets, no power, no hot water and definitely no wifi as advertised. This was not the Treehouse room I requested and booked but there was no explanation as to why it was different. I later discovered that the Treehouse and other bungalows had fallen into complete disrepair and the bungalows we were given was the only one habitable. The dinner was prepared by the host’s wife in the nearby village because the onsite kitchen was not set up and was basic but tasty local food of rice with a small amount of beef and local vegetables. There was no restaurant as such as advertised as there was no choice. The dinner was an additional $5000 VTU for a family of five paid in cash. We were situated at the top of the hill overlooking the volcano, which was stunning! Our location was a few hundred meters from the village and with nobody else around (except the local pigs that spent some time around and under our bungalow) the position was very isolating and apart from look at the volcano, there wasn’t really anything to do. We were invited to visit the village but we didn’t feel comfortable so declined. We were booked for two nights but chose to only stay one and found alternate accommodation.
Rebecca Anne
Stayed 2 nights in Dec 2022