"The check-in process was very smooth and they even accommodated early check-in for us since we had an early flight out the next day. The room was simple but comfortable and in a convenient location for getting to the airport quickly!
One point of improvement :
We had arranged with the check-in staff to have a car take us to the airport at 6:00 a.m. upon checkout. We got down to the lobby on our date of departure, expecting a car to be waiting for us, but the checkout staff ended up calling a car after we got there. The car ended up arriving close to 6:30a.m. We had only arranged the car with the hotel since we thought it would be ready to take us at 6a.m. Ultimately we could have ordered a car ourselves on Grab for a fraction of the cost, without the added stress of running 30 minutes late."