Keep in mind that this is an apartment, not a hotel, don't expect a front desk or telephone.
It is a great lodge for travelers with light luggage and plenty of energy, as not all buildings are equipped with elevators. However, the service more than makes up for this. On our first day, we were initially assigned a well-appointed room on the 3rd floor with elevator access at Vana-Posti 7. When a different arrangement became necessary, the apartment crew was incredibly understanding and responsive. They promptly provided us with a different room for our second night at Raekoja Plats 8 and, notably, sent someone to carry all our luggage up to the third floor at Vana-Posti 7. This act of assistance was a tremendous help and truly demonstrated their commitment to guest satisfaction.
Both rooms we experienced were well-equipped and beautifully modeled. The Vana-Posti 7 apartment felt much newer and had a modern aesthetic, while the Raekoja Plats 8 room offered the luxurious bonus of a private sauna and a washing machine inside the bathroom .