Great location and very friendly, helpful staff. But, this is not a 4-star hotel. Check-in is on the 15th floor. The hotel doesn’t have a lobby on the street level, and no service to the street, like bellmen or even a taxi pickup. In Taipei where it often rains, you shouldn’t have to walk through the rain to get from your taxi to the entrance of a 4-star hotel. This hotel is actually the top four floors of a 13-story class B office building. Rooms in the hotel are outdated, with loud purple velvet couches that you can’t even sit on because their cushions are so old and collapsed. Lighting in the bedside tables and headboard is hardwired to electric with connections taped together and no cover plates. Shower hose is covered in mold. Woke up Sunday morning at 7:30 to the sound of hammering.