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"Staff had excellent customer service. The housekeepers were always willing to help get extra towels or toiletries if needed without fuss or attitude. Breakfast was great. My only complaint would be that the pool heater was broken the 5 days we stayed. We did lose our deposit due to unfortunate circumstances with my teenage daughter being on her period and messing up some towels and sheet but luckily they didn’t charge extra for that although i could have bleached the stains out but that’s okay was just bummed as we we’re kind of depending on getting it back but stuff happens. The location is great there is good places to eat within walking distance. Overall a great stay! Friendly staff and cleanliness makes all the difference when it comes to hotels and restaurants for sure! "

"The staff was great, the hotel is very plain. This property really needs a renovation, poorly decorated. The inside windows were dirty, the bathroom tub stopper was unscrewed and laying on the outside edge. Clean, friendly, but needs more "care"! Attention"

"It was great"

"Amazing time"

"I liked how the rail system was in walking distance and it took you to some cool places in Tacoma."

"The room was a bit musty smelling but we just sprayed air freshener and it was fine. Room was very clean. I wish they had better coffee options for morning. Overall it was a good stay"

"Breakfast was a little skimpy"

"Clean and quiet room, friendly staff"

"Venting could be improved "