タバコ シティのコテージ

「This hotel room and the restaurant are quite comfortable. The staffs are warmly kind to treat us and are well-prepared. The shuttle service is especially useful in case one leaves the hotel in early morning. 」

「Wonderful and friendly staff!!」

「The place is big for my whole family. The staff are nice and they love the room service.」

「No amenities like soap and shampoo」

「The bathroom gets flooded after taking a shower. Receptionist did not cooperate calling shuttle bus to the airport coz she has her own contact and she gets commission. Hotel should coordinste with shuttle pick up」

「I almost loved the place except that it did not give me a refund for an extra day I booked by mistake. They also did not say it with kindness but with an attitude! This is the first time I was not refunded. Sad. Second, the room is a bit cramped for three beds. They also did not offer free breakfast and 220 peso breakfast is expensive for a very small serving. Like a breakfast of daing na bangus was just 1/4 piece of the bangus. In other hotels they serve the whole bangus. I also ordered...

「Perfect spot for the Mayon Volcano view. It's located near a 24-hour McDonald. The A/C in room A5 did not cool the room.」

「The staff at Bernese Resort was very friendly and promptly attended to our needs. Staff were cleaning all the time , they’ve been there since place started operation.The kitchen staff were so nice , even served us our favorite breakfast on our last day.My only complaint is there’s no place for us to put our bathroom supplies but overall I will recommend the resort.」

「😍」

「Excellent」