レストラン

パークロイヤル ダーリングハーバー, シドニーの口コミ

4.5 out of 5

口コミ

8.8

非常に良い

評価 10 - 1057 件の口コミ中 634 件が非常に良い" "
評価 8 - 1057 件の口コミ中 274 件が良い" "
評価 6 - 1057 件の口コミ中 94 件が普通" "
評価 4 - 1057 件の口コミ中 32 件が不満" "
評価 2 - 1057 件の口コミ中 23 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Takumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Takumi, Thank you for taking the time to rate PARKROYAL Darling Harbour with a perfect score of 5 out of 5!We are thrilled to learn that you had such a wonderful experience during your stay with us. Your positive rating is truly appreciated and serves as motivation for our team to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. We value your feedback and look forward to exceeding your expectations on your next visit.Regards

8/10 (良い)

Ryoko

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
スタッフはみんな親切でよかった ただ眺望が期待はずれで隣のオフィスからまる見えだったのが残念でした
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Ryoko,We're glad to hear that you found our staff kind and accommodating during your stay at PARKROYAL Darling Harbour. However, we're sorry to hear that the view from your room did not meet your expectations. We understand the importance of having a pleasant view, and we apologise for any disappointment this may have caused. Your feedback is valuable to us, and we will do our best to address this issue to ensure a better experience for our guests in the future. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Regards

8/10 (良い)

Emiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
2024 年 2 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

8/10 (良い)

TAKEDA

良かった点 : 清潔度
2024 年 3 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 (非常に良い)

Emiko

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Emiko,Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

8/10 (良い)

HIROKO

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
部屋が綺麗で、バスタブもついていたので、疲れを癒すことができます。 近くに公園があり、朝の散歩に最適です。 最寄りの駅までは坂道です。
2024 年 2 月に 6 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear HIROKO, Thank you for taking the time to leave your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the bathtub facilities for relaxation. It's wonderful to know that you appreciated the nearby park, offering a serene environment for your morning stroll.Regarding the slope to the nearest station, we understand that it may present a challenge for some guests, and we appreciate your feedback on this matter.We hope to welcome you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

YUKI

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
パジャマは大人用のバスローブのみ、歯ブラシはついていませんでした。エコがなされていて好印象です。 フロントスタッフも、ベルボーイもコンシェルジュの対応もよく、快適でした。 部屋もきれいで、広くて、シャワールームにバスタブもついているので、ファミリーでも快適に過ごせました。 また、近くに公園があるのが我が家には大ヒット。 Town Hall駅からも徒歩5分程度と近く、動きやすかったです。
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Yuki, Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour.We're pleased to hear that you had a comfortable stay with us and that you appreciated the cleanliness and spaciousness of your room, as well as the amenities provided. We strive to offer eco-friendly options and are glad this made a positive impression on you.It's also great to know that our staff members, including the front desk, bellhop, and concierge, provided helpful and comfortable service throughout your stay. We'll be sure to pass along your kind words to them.We're glad you enjoyed the convenience of our location near Town Hall Station and the nearby park. Your satisfaction is important to us, and we hope to have the opportunity to welcome you and your family back for another pleasant stay in the future.Regards

8/10 (良い)

Hiroyuki

家族旅行
良かった点 : 清潔度、スタッフとサービス
シドニー市内の観光地の、どこに移動するにも便利でした。食事も近くにたくさん店が有り困りませんでした。スタッフの対応も十分です。海外のホテルに有りがちなシャワーの水量の弱さが残念でした。
2024 年 2 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Hiroyuki, Thank you for choosing PARKROYAL Darling Harbour for your recent stay and for taking the time to share your feedback.We're glad to hear that you found our hotel convenient for visiting Sydney's tourist spots and that you enjoyed the nearby dining options. Additionally, we appreciate your kind words about our responsive staff.We apologise for the inconvenience you experienced with the water flow in the shower. Please know that we take your feedback seriously, and we will work to address this issue to ensure a more satisfactory experience for our guests in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay.Regards

10/10 (非常に良い)

Takumi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Takumi, Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Regards

10/10 (非常に良い)

Mika

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Mika, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We hope to continue exceeding your expectations in the future.Regards

6/10 (普通)

Keiichi

2023 年 12 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Keiichi, Thank you for taking the time to share your rating. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short based on your rating and apologise. We hope that you give us an opportunity to welcome you back to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,

10/10 (非常に良い)

Onamazu

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location is excellent. The Town hall train station & light rail station are nearby. China Town is nearby. Woolworth super market is also nearly. And quiet in the night time. The buffet in the morning is good enough to enjoy taste. The staffs are friendly and provide high quality of service. One of the light in the bath room was not working and emitted noisy sound. When I asked to check and repair to the reception in the morning time, it was repaired in the afternoon when I returend to the hotel. Good job.
2023 年 11 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Onamazu, Thank you for taking the time to share your detailed and positive review of your recent stay at PARKROYAL Darling Harbour. We're delighted to hear that you enjoyed our excellent location, with convenient access to Town Hall train station, the light rail station, China Town, and Woolworth supermarket. It's great to know that you found the surroundings peaceful at night, contributing to a restful stay. We're glad you had a satisfying experience at our morning buffet and that our staff's friendliness and high-quality service left a positive impression on you. Your kind words are truly appreciated.We apologise for the inconvenience regarding the bathroom light issue, but we're pleased that our team promptly addressed and resolved the matter during the afternoon. We appreciate your understanding and patience in this regard.Your feedback is valuable to us, and we look forward to the opportunity to welcome you back to PARKROYAL Darling Harbour for another enjoyable stay.Regards

10/10 (非常に良い)

Hideyuki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Hideyuki, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Regards

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Poor experience
Took 15 - 20 mins to check in. In addition, the cleaner suddenly entered the room while my partner was still sleeping. Very disappointed
2023 年 10 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Tetsuya, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconveniences you encountered during your visit and understand that these instances have left you disappointed.We deeply regret any delays you experienced during the check-in process. As a team, we strive to provide efficient and seamless service to all our guests, and it is disheartening to hear that we fell short on this occasion. Rest assured, this is not indicative of the service standards we strive for and are known for.Regarding the incident with the cleaner entering the room while your partner was still sleeping, we apologise for the intrusion and any discomfort caused. Our housekeeping team has strict protocols in place to avoid such situations, and we will be conducting a thorough investigation internally to address this matter appropriately.We appreciate your feedback, as it helps us identify areas where we can enhance our guests' experiences. We hope this isolated incident won't deter you from choosing PARKROYAL Darling Harbour in the future. Thank you once again for bringing these issues to our attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back.Regards

8/10 (良い)

Ayano

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
従業員がとてもフレンドリーで良かった
2023 年 9 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Ayano, Thank you for sharing your positive experience at PARKROYAL Darling Harbour. We're delighted to hear that you found the employees to be very friendly and nice during your stay. Our team takes pride in providing exceptional service to ensure a memorable stay for our guests. We appreciate your kind words and look forward to welcoming you back for another pleasant stay in the future.Regards

10/10 (非常に良い)

Mutsuko

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Mutsuko, Thank you so much for the 10 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

10/10 (非常に良い)

KOJI

I enjoyed relaxed stay. One problem was refrigerator was broken. But it was replaced soon.
2023 年 9 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Koji, Thank you for staying with us at PARKROYAL Darling Harbour and for taking the time to share your feedback. We are thrilled to hear that you enjoyed a relaxed stay with us.We apologise for the inconvenience caused by the broken refrigerator in your room. However, we are glad to know that our team swiftly addressed the issue by replacing it promptly. Your satisfaction is our priority, and we appreciate your understanding in this matter.We hope this did not detract too much from your overall experience with us, and we would be honoured to welcome you back for another memorable stay in the future. Thank you once again for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Regards

8/10 (良い)

Kiyoshiro

家族旅行
良かった点 : 清潔度、スタッフとサービス
easy access to town hall
2023 年 8 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Kiyoshiro, Thank you for sharing your positive feedback about PARKROYAL Darling Harbour. We are thrilled to hear that you found our hotel to be conveniently located with easy access to Town Hall. We hope to have the pleasure of welcoming you back in the near future for another wonderful experience.Regards

10/10 (非常に良い)

Hiroshi

2023 年 8 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Hiroshi, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

6/10 (普通)

Shoji、Meguro-Ku

カップルで旅行
可もなく不可も無く。ANAの乗務員の宿となっているようです。
2023 年 8 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Shoji Thank you for sharing your feedback of your stay with us at PARKROYAL Darling Harbour. The statement "Neither possible nor impossible" implies that something may fall into a grey area, where it is neither completely possible nor completely impossible. In this case, you mention that the situation seems to be an inn for ANA crew, we do have the honour of being the preferred hotel for ANA in Sydney. We apologize if you found their presence overwhelming or if you were inconvenienced in any way. Thank you for reviewing your stay. Kindest regards,

4/10 (不満)

HAGIWARA

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
スタッフの対応が良かったが、ホテル内のレストランが少い。周辺の案内地図がもっとわかりやすいものがあると良かった。
2023 年 7 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Hagiwara, Thank you for sharing your feedback. We greatly appreciate your positive comments about our staff and their service. We apologize for any inconvenience caused by the size of our restaurant. We understand that having a more spacious dining area would enhance your experience, and we will consider your suggestion for improvements in the future.Regarding the map of the area, we apologize for not providing a more informative one. We strive to assist our guests in exploring the surrounding area, and we will certainly take your feedback into account.We appreciate your valuable input and thank you for choosing to stay with PARKROYAL Darling Harbour. We hope to have the opportunity to welcome you back in the future, and we will make every effort to ensure your next stay is even more enjoyable.Regards

8/10 (良い)

SACHIYO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
立地が便利、朝食が良い。
2023 年 7 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear SACHIYO, Thank you for your feedback. We're delighted to hear that you enjoyed your stay at PARKROYAL Darling Harbour and found our location convenient. We take pride in providing excellent service, and we're thrilled that our restaurant staff made a positive impression on you with our offerings. We hope to welcome you back soon.Best Regards

10/10 (非常に良い)

Kazuaki

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stayed with my family. It’s good for little kids to stay. Breakfast place has high chair, kids plate and cutlery. Lots of variety of foods we can choose. Room was clean and had nice view of urban Sydney buildings. All staff kindly helped us during the stay.
2023 年 7 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 9 日)
Dear Kazuaki, Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, especially our friendly and helpful staff. We are pleased that you and your family appreciated the small gestures from the team . We appreciate your review, and we do look forward to hopefully welcoming you back to the hotel again in the future. Kind Regards

8/10 (良い)

Tomohiro

2023 年 6 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Tomohiro, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Best regards,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋が広く快適
シドニー市内ですが部屋も広く快適です。 最寄りの駅までは坂道を数分のぼる必要はありますが、帰りは下りになるので苦になりません。 ラウンジの女性が親切でした。 ただでシャワーだけですので、湯船があるとよかったです。
2023 年 5 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Anonymous, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at PARKROYAL Darling Harbour. Our goal is always to exceed your expectations and happy that our convenient location and club lounge team did just that. If there’s anything we can help you with during your next visit like assigning a room with a tub, please don’t hesitate to let us know once you have made a booking. We look forward to your return.Kindest regards,

6/10 (普通)

Satoru

出張, グループ旅行
気になった点 : 施設のコンディションと設備
シャワー室が非常に狭い。隣の部屋の声がよく聞こえてうるさい。
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

Julia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The PARKROYAL was an easy place to stay. Staff in the club lounge were very helpful and friendly. Very convenient location.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Julia, Thank you for your wonderful review of your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel an easy place to stay and appreciated the helpful and friendly service provided by our Club Lounge staff. It's also great to know that you enjoyed our convenient location.We look forward to welcoming you back for another pleasant stay.Regards

8/10 (良い)

YAT CHUN

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
A bit old-fashion.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Yat Chun, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We appreciate your honesty in describing the hotel as a bit old-fashioned.We are continually striving to update and improve our facilities to enhance our guests' experience. Your comments are valuable to us and will be taken into consideration as we plan future upgrades.We hope to have the opportunity to welcome you back.Regards

10/10 (非常に良い)

Jenny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was clean and well maintained. Staff were lovely
2024 年 5 月に 2 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Jenny, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel to be clean and well-maintained, and that our staff were lovely.Maintaining a clean and welcoming environment is a priority for us, and we are pleased to know that our efforts were appreciated during your stay. Your kind words about our staff will be shared with the team, as they serve as motivation to continue providing exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

8/10 (良い)

ali

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good nice hotel
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ali,Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are delighted to hear that you found our hotel to be good and nice. Your feedback is valuable to us as we strive to continuously improve the guest experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Regards

10/10 (非常に良い)

martyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent staff whom were very helpful
2024 年 5 月に 6 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Martyn, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour, Sydney. We are thrilled to hear that you had an excellent experience with our staff and found them to be very helpful.Providing exceptional service is our top priority, and we are delighted that our team members exceeded your expectations. Your kind words will be shared with our staff as they serve as encouragement to continue delivering outstanding service to all our guests.We look forward to welcoming you back for another memorable stay in the future.Regards

8/10 (良い)

Lugard、West Orange

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will stay at this hotel when ever i revisit Sydney.
2024 年 5 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Lugard, We're thrilled to hear that you plan to stay with us again on your future visits to Sydney! Thank you for choosing PARKROYAL Darling Harbour, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know.Regards

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valerie, Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

10/10 (非常に良い)

Valerie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is very near shopping and dining areas. Very convenient
2024 年 5 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Valerie,We're glad to hear that you found our location convenient for exploring shopping and dining areas. We appreciate your feedback and look forward to welcoming back to PARKROYAL Darling Harbour.Regards

10/10 (非常に良い)

Leila

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendlÿ and helpful, room clean and spacious, buffet ɓreakfast was really good loved it. Great location within walking distance to everything. Would come back enjoyed our stay.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Leila, Thank you for sharing your experience of your recent stay at PARKROYAL Darling Harbour.We're thrilled to hear that you enjoyed your time with us and that our friendly and helpful staff, clean and spacious room, and delicious buffet breakfast contributed to a memorable experience. It's wonderful to know that you found our location convenient for exploring the area on foot.We look forward to welcoming you back on your next visit to Darling Harbour.Regards

10/10 (非常に良い)

Warwick

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved it
2024 年 5 月に 4 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Warwick, Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you loved your experience with us. If there's anything specific that stood out to you during your stay or any suggestions you have for how we can make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back for another enjoyable stay in the future.

8/10 (良い)

Shahril

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location close to Bus and Train station
2024 年 4 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Shahril, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience. We value your input and hope to have the opportunity to welcome you back for an even better stay.Regards

8/10 (良い)

Marise

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff here are so lovely. They are all friendly and seem happy in their work. We had a nice stay. It was super quiet at night. It is a really handy location.
2024 年 5 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Marise, Thank you for sharing your positive experience at PARKROYAL Darling! We're delighted to hear that you found our staff friendly and accommodating. It's great to know that you had a nice and quiet stay, and that you found the location convenient. We appreciate your kind words and look forward to welcoming you back in the future! Regards

10/10 (非常に良い)

GIILLIAN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay from start to finish ,loved the hotel and will stay again.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Gillian, We're delighted to hear that you had a great stay at PARKROYAL Darling Harbour! It's wonderful to know that you enjoyed your experience from start to finish and that you loved the hotel. We look forward to welcoming you back again in the future! Regards

10/10 (非常に良い)

Shellie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel. Beds were comfortable, breakfast was good and staff members were very friendly and helpful.
2024 年 5 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Shellie, We're thrilled to hear that you had an excellent experience at PARKROYAL Darling Harbour! Comfortable beds, a good breakfast, and friendly, helpful staff are all essential elements of a great stay. Thank you for choosing to stay with us, and we look forward to welcoming you back in the futureRegards

10/10 (非常に良い)

Eric

カップルで旅行
良かった点 : 設備とサービス
It’s a nice hotel in a great area.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Eric, We're pleased to hear that you enjoyed your stay at PARKROYAL Darling Harbour and found our hotel to be in a great area. Thank you for your feedback, and we hope to welcome you back again soon!Regards

8/10 (良い)

Cheryl、Seven Hills

グループ旅行
良かった点 : 設備とサービス、施設のコンディションと設備
This property is right on Darling Harbour and is walking distance to public transport.
2024 年 5 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Cheryl, We're glad to hear that you appreciated our prime location near Darling Harbour and convenient access to public transportation. Thank you for choosing to stay with us at PARKROYAL Darling Harbour, and we hope to welcome you back again in the future!Regards

8/10 (良い)

Stephen

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Great location, comfy beds, and it would be great if we didn't have to queue for breakfast.
2024 年 4 月に 3 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Stephen, We're thrilled to know that you enjoyed our great location and found the beds comfy during your stay! Your feedback regarding the breakfast queue is duly noted, and we'll work on improving our breakfast service to ensure a smoother experience for our guests in the future. Thank you for sharing your thoughts, and we hope to welcome you back to PARKROYAL Darling Harbour soon!Regards

8/10 (良い)

yuan

家族旅行
良かった点 : 清潔度、スタッフとサービス
The facility needs to be updated with options for dining or entertainment.
2024 年 4 月に 5 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Yuan, Thank you for sharing your feedback. We appreciate your input regarding dining and entertainment options. We continuously strive to enhance our guests' experience, and your comments will certainly be taken into consideration as we evaluate opportunities for improvement. We hope you still enjoyed your stay overall, and we look forward to welcoming you back in the future.Regards

10/10 (非常に良い)

Oliver

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Spacious and clean.
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Oliva, We're glad to hear that you found your stay spacious and clean! Providing a comfortable environment is one of our top priorities. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back again soon for another enjoyable experience!Regards

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel is so close to Darling Harbour and transport, either trains or the light rail system. Plenty of restaurants in the area.
2024 年 4 月に 7 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Richard, We're delighted to hear that you enjoyed our convenient location near Darling Harbour and various transportation options. It's great to know that you found plenty of dining choices nearby as well. Thank you for choosing PARKROYAL Darling Harbour, and we hope to welcome you back for another enjoyable stay in the future!Regards

8/10 (良い)

Jim

家族旅行
Over priced for what it is - minimal in-house dining options. It also seems to be in a dingy nighttime street. Rooms were fine. Looks like bathroom had been recently renovated & was done as cheaply as possible. Two out of the four front desk staff we dealt with I would classify as “surly”.
2024 年 4 月に 6 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Jim, We appreciate your feedback regarding your recent stay at PARKROYAL Darling Harbour. We apologise if the value did not meet your expectations and if you found the dining options to be limited. Your comments about the ambiance of the surrounding area and interactions with our staff have been noted and will be addressed internally. We strive to provide a comfortable experience for all our guests, and we regret if we fell short in your case. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.Regards

10/10 (非常に良い)

Despina Maria

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super comfortable and lovely friendly staff! Great place to stay, would definitely consider it again in the future :)
2024 年 4 月に 1 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Despina, Thank you for your kind words! We're delighted to hear that you found our hotel super comfortable and that our staff contributed to a lovely experience during your stay at PARKROYAL Darling Harbour. It would be our pleasure to welcome you back again in the future!Regards

10/10 (非常に良い)

ROBERT

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent value for money.Very clean and the staff are friendly and helpful.
2024 年 4 月に 2 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Robert,We're thrilled to hear that you found excellent value in your stay with us at PARKROYAL Darling Harbour! Maintaining cleanliness and providing friendly, helpful service are top priorities for us, so we're delighted that you experienced both during your time here. If your travels bring you back to Sydney, we'd be more than happy to welcome you for another wonderful stay!Regards

6/10 (普通)

VINCE DELLA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Comfortable, walking distance to all places i required to visit.
2024 年 4 月に 2 泊滞在
Jeroen M. General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Vince,We're delighted to hear that you found your stay at PARKROYAL Darling Harbour comfortable and convenient for your needs! Our central location aims to provide easy access to the attractions and destinations you want to explore. We hope to welcome you back again in the future!Regards