2/10 (非常に不満)
Kathleen
家族旅行
2025 年 4 月 21 日
気になった点 : 設備とサービス、施設のコンディションと設備
Madison's needs to up its game if it is going to honourably charge the prices it currently does.
The stove hotplates did not heat up meaning we could not cook in the cabin much to our disappointment. Equally, the labelling on the stove top was worn out and it required imaginative ingenuity how to turn on and which direction for any heat at all. Dangerous I think.
The lighting in the cabin is absolutely atrocious and unacceptable. One side lamp in the main area with the lowest wattage bulb imaginable!
The decor is dated and slightly offensive indicating lack of respect of the paying guests,
The pool and hot tube were laughably arctic in temperature. Sitting in an ice cold jacuzzi is ridiculous if not unhealthy. There was no operating information near them on how to operate.
As for the jacuzzi bath tube in the cabin bathroom, it is a laughable option as the guest is restricted to off peak hot water supply only. Don't sell this as an upgrade. Ridiculous.
The entire retreat is tired, outdated and not worthy of the prices they charge for their cabins. What could be quite a charming set of accommodations is very sad, decrepit and just not good enough. No wonder it was the only place available last minute on Thursday the 17th of April for the 18th -21 Easter Weekend.
Its 9.2 rating is fanciful! Where's the evidence for that rating?
Might be time to sell off the property and let new blood update it to a place that reflects the beauty of the Blue Mtns
Kathleen
2025 年 4 月に 2 泊滞在