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Ji Hotel

2.0 star property
Shoppers can browse the gift shop for souvenirs, then treat themselves to beauty treatments for a perfect balance of retail therapy and personal pampering

Choose dates to view prices

Ji Hotel in Suzhou Old Town combines convenience with relaxation. Refresh with a sauna session or visit the hair salon for pampering. Enjoy amenities like express check-out, laundry services, and staff assistance with tour bookings and tickets.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Gym
  • Bar

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About this property

Ji Hotel

  • Hotel located in Suzhou Old Town
  • You can look forward to a hair salon, a health club, and a sauna at Ji Hotel. Guests can also expect to find a restaurant.
  • You'll also enjoy perks such as:
    • Express check-out, a porter/bellhop, and laundry services
    • Tour/ticket assistance and a gift shop
  • Room features
  • All 188 rooms offer amenities such as high-speed internet.

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Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What time is check-in at Ji Hotel?

Check-in begins at noon.

What time is check-out at Ji Hotel?

Check-out is at noon.

Where is Ji Hotel located?

Located in Suzhou Old Town, this hotel is within a 10-minute walk of Guanqian Street, Pingjiang Road, and Suzhou Pingtan Museum. Suzhou University and Suzhou Garden and Architecture are also within 10 minutes. Lindun Lu Station is only a 4-minute walk and Xiangmen Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

10

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to feel the atmosphere of Suzhou

Some one in the restaurant should know a bit of English. Everything else is perfect.
Verified

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

unbeatable location, poor internet

We came in knowing that there was no wireless in the rooms, only wired and that was fine. Unfortunately that was available only our first of three nights, even after speaking with the front desk staff multiple times requesting it be fixed. It was quite annoying having to make the hike to the lobby (from the farthest room) just to plan onward parts of our vacation. Eventually they said that 'some rooms' had been fixed but it was either a lie or didn't include ours. Additionally one of the rooms we had looked out on the rather nice main courtyard, but the other was looking out at a wimpy garden, and quite far from everything else.
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful and peaceful hotel.

This was a beautiful, peaceful hotel with staff who were hard working and very willing to help. Recorded traditional music playing throughout the hotel added to the relaxing atmosphere. Great location close to the Silk Museum, Suzhou Museum, Lion Forrest Garden, Humble Administrator's Garden and shopping streets. The only complaint we had was that the fridge in our room was not cold. When I spoke with reception staff about this I was told they have a normal temperature of 25 degrees C! They allowed us to store food in the restaurant fridge but this was less convenient. It helps to take printed copies of the Chinese names of places you want to see in Suzhou as the hotel staff don't know the English names so can't help with directions if you don't know the Chinese names. We enjoyed the hotel so much we stayed an extra (4th) day.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

loved it
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and comfortable

We stayed 2 nights at Suzhou Garden View Hotel in early November 2011. The hotel is more traditional in style than the other hotels we had in China. There is a very nice garden in the inner courtyard where we enjoyed our morning coffee.This is an ideal place to relax or check your email. There is wifi in the lobby and in the garden. The room was OK; it was comfortable enough, even though not very large. We prefer tile floors (or any hard surface), but the rug was clean, so it was not really an inconvenience. Our room was clean and the hotel seemed well maintained. Breakfast was included; there was a good variety and the food was good, but not outstanding. The hotel is very well located, in the heart of downtown. Master of the Nets Garden, the Silk Museum, the Pagoda and the Humble Administrator Garden, all interesting sites to visit, are all within walking distance. The shopping district is on the next street; there is a Buddhist temple in the shopping area where Chinese go to pray and burn incense; this was a memorable experience for us. Lots of restaurants nearby also. We would not hesitate to go back to this hotel.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant experience

We were impressed by the Suzhou garden ambience of this hotel, pleasing small details (like the weather forecast left in our room every evening) and the pleasure of listening to the girl playing her guzheng in the garden after dinner. Staff could not have been more helpful. Altogether a charming place in a charming city.