6/10 Okay
Verified traveler
Jul 13, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
We chose this hotel only because in the hotel photo you see a pool in the rooftop. It was +35° hot day when we came, and we were told that we can't use the pool at all. That we should have made a reservation before we came, and the pool is for 8 people groups max..
At the hotel the staff spoke only korean, so they communicated with us only with phone app!
First night at the hotel fire alarm started ringing at 05. My daughter did not wake for it, it was not enough loud in the room. It was louder in the hallway. So we dressed up quickly and ran to emergency stairs from our room in the 6th floor.
On the way I took the flashlight from the room, but the stand where it was, fell on the floor.
In the emergency stairs first floor stairs/exit area was full of stuff: vacuum cleaners, cleaning stuff etc. That is dangerous: that area is not a storage space!
Luckily the fire alarm was a false one. Still we waited over 30min outside, when the firemen were in.
Room was nice, very clean and spacious. Though we were very tired the 1st day there, because of the false fire alarm that woke us so early that night.
Verified traveler
Stayed 2 nights in Jul 2025