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The room was emasculate, the staff was amazing, and the location was perfect for what we needed. I would stay here again for sure!

This place was absolutely wonderful! My first time experiencing an onsen and it was amazing. The shuttle pick up and drop off from the train station was great. The welcoming staff at check in/check out. The room I selected was AMAZING!! So serene and quiet. I got the private bath with my room, and boy was it relaxing. The halfboard/dinner and breakfast was AMAZING!! The food was soooo fresh and delicious. Do note, that it is further away from most of the attractions in the area, so if youo...

The hotel was impeccable! Super courteous staff, private open air hot spring bath. Food was outstanding! Highly recommend

Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again

Always love coming here during the winter time for the slopes

We absolutely loved the private onsen in our room. Staff was very helpful in ordering a cab to the train station. I would skip the full board dinners in favor of supporting the local businesses!

was clean and spacious

Top Notch facility. Excellent buffet, in which they came up with innovated ways and controls due to the COVID situation. Staff eager to help with anything. Location was nice as it was right on the river. Plan to go back during the Spring or early summer as scenery is spectacular.

Super relaxing and tranquil hotel. We enjoyed our private onsen and were very happy with our room. The futon is not for us as we learned after our first night. Was too hard. So just be aware of that. Otherwise perfect. We happily would come back.

Great lodging price and great place to stay! The yakiniku place across the street was great as well!

Great location and very friendly and helpful staff.

Extremely helpful staff. Onsen is great. Location is unbearable. I will visit again.

Open air bath area has nice views and is secluded. View from the room is therapeutic, overlooking nature. Very clean!

staff was really friendly

Staff is super helpful. The hotel is not fancy or modern but it all works great for a ski trip. Shuttles to and from the train station and the slopes, rental shop for clothes and skis on site. Plus a great onsen as well. The breakfast was really good. While there is no onsite restaurant for dinner, there is a really good and super affordable restaurant less than 5 minutes from the hotel. Highly recommend and would stay there again.

This resort was significant to how amazing our snowboarding vacation turned out. Breakfast and dinner buffet was delicious! It’s true they don’t change items but there were so many choices that it really wasn’t necessary. We looked forward to breakfast and dinners there the entire 4 night stay. We had the junior suite which has the stone tub as our bath and it was a dream come true. Japanese style futons were so comfortable even after a long day of snowboarding. I didn’t mind that we had to set...

This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe.

all staffs very nice and friendly. great keep ok property.