「We didn’t pay for an oceanfront view, so I knew we’d have a street view but I expected to still have a personal balcony. We got to the room and opened the balcony door to find the roof. When talking to other guests on our floor, we learned that everyone on the 2nd floor without an ocean view had access to the roof. Needless to say, we kept the balcony door locked because it seemed like a potential security issue.
The staff was polite and helpful. At first one of our room keys wasn’t working...
「We didn’t pay for an oceanfront view, so I knew we’d have a street view but I expected to still have a personal balcony. We got to the room and opened the balcony door to find the roof. When talking to other guests on our floor, we learned that everyone on the 2nd floor without an ocean view had access to the roof. Needless to say, we kept the balcony door locked because it seemed like a potential security issue.
The staff was polite and helpful. At first one of our room keys wasn’t working...
Emily