Nice staff
Great location
Terrible bed
Quite noisy
Dimitra
2024 年 5 月に 2 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 28 日)
Hi Dimitra, Thank you for taking the time to leave a review on your recent stay with us here at Landmark Resort & Spa. Thanks for letting us know about the bed, we will investigate and replace where necessary. All the best, Samantha Front Office Manager
8/10 (良い)
Mathew
カップルで旅行
2024 年 5 月 24 日
良かった点 : 清潔度、施設のコンディションと設備
Very central and great beach views.
Mathew
2024 年 3 月に 5 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 25 日)
Hi Matthew, Thanks so much for staying with us here at Landmark Resort & Spa. We hope to welcome you back sometime soon. Kind Regards, Samantha Front Office Manager
8/10 (良い)
Nathaniel、Chester
2024 年 5 月 21 日
Nathaniel
2024 年 5 月に 3 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 25 日)
Thanks for the 4 out of 5 star rating Nathaniel. We hope to welcome you back. All the best, Samantha Front Office Manager
10/10 (非常に良い)
Nathan
2024 年 5 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
Nathan
2024 年 5 月に 5 泊滞在
Samanthaからの返信 (投稿日 : 2024 年 5 月 14 日)
Hi Nathan, Thanks for the great review. We can't wait to welcome you back. Kind Regards, Samantha Front Office Manager
6/10 (普通)
Justin
2024 年 5 月 3 日
良かった点 : 清潔度、施設のコンディションと設備
Stayed 4 nights.
It stated on company & Expedia websites that the room included a jetted bath, there was no bath at all.
Front office offered to downgrade me to get one as there was "full occupancy" but judging by car park & other observations, I highly doubt this was the case. No follow up was given on any other day I stayed nor any other recompense offered.
There was also some construction noise inside & outside the building which I was not made aware of prior or at check in.
There was some mould on curtains in several places & the tv cut in and out with regularity.
The room was fairly spacious & most of the appliances worked well.
Overall, really disappointed with the stay & am unlikely to return.
Justin
2024 年 4 月に 4 泊滞在
Brettからの返信 (投稿日 : 2024 年 5 月 6 日)
Hi Justin,We appreciate your feedback, yes we have made an error with the features for the Executive Studio Beach Apartments by including a Spa Bath. We have subsequently changed it. Our apologies, this room type has walk-in showers.Our goal was to provide you with an apartment with a Spa Bath after alerting us to the issue. We definitely offered you the only recourse available, & that was a room type that was less than what you booked.There is a construction site a block away, but we definitely have no building works being carried out inside the Resort.I apologize we didn't meet your expectations, our Executive Studio Apartments are our most popular to the standard of accommodation & pricing.Kind Regards,Brett ThompsonGeneral Manager
10/10 (非常に良い)
Mary
2024 年 4 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Enjoyed being so close to the beach.
Mary
2024 年 4 月に 7 泊滞在
Brettからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Mary,Excellent feedback, we certainly do have a fantastic location. We hope you made the most of it.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Megan Louise
2024 年 4 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Perfectly situated on the end of the esplanade which is full of boutique stores and dining options. Opposite the surf club and main beach. Beautiful easy grade walks in every direction. Rooftop spa, swimming pool and spa salon on site. The only thing i didnt like was the parking as you can't access it before check in, the allocated check in bays are hard to spot and once checked in you have have to open the electric doors from the wrong side of the drive so if others are entering or exiting it feels like youre playing dodgems.
Megan Louise
2024 年 3 月に 15 泊滞在
Brettからの返信 (投稿日 : 2024 年 4 月 21 日)
Hi Megan Louise,That's great feedback, we certainly have a great location which you experienced. Not sure what happened with your parking, as we let all of our guests check-into the car park at any time. You do have to swipe on the drivers side to open our car park roller door, as it's the only wat to access the car park.Thank you once again for a terrific review & we look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Kelvin
出張
2024 年 4 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Awesome location, walking distance to heaps of little spots around town
Kelvin
2024 年 4 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 4 月 18 日)
Hi Kelvin,You absolutely right - we have an awesome location. Thank you for choosing Landmark for your Mooloolaba stay. It's great just walking outside our front door & having a short walk to the beach & shops.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Maddy
カップルで旅行
2024 年 4 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel was very clean and quiet! I would definitely recommend this in the future! 10/10
Maddy
2024 年 4 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 4 月 4 日)
Thanks Maddy that's a terrific endorsement of our accommodation. You must have had a great experience at the Resort & in Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
greg
カップルで旅行
2024 年 4 月 1 日
良かった点 : 清潔度、施設のコンディションと設備
great place to stay
greg
2024 年 3 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 4 月 3 日)
Thankyou Greg for the advising us you had a great time at Landmark. We hope to see you back soon in Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Francesco
カップルで旅行
2024 年 3 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was in a great location and clean and staff very helpful.
5/5!! We love this - we are so pleased your expectations were reached.
10/10 (非常に良い)
Burdette
2024 年 2 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location and swimming pool
Burdette
2024 年 2 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Burdette,Our location is the best in Mooloolaba, walking distance to the Beach, shops & restaurants. No doubt you enjoyed the easy access.Glad to read you mentioned the swimming pool which has a tropical these of cascading waterfalls.We hope to see back in Mooloolaba soon.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Ronald
2024 年 2 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
Ronald
2024 年 2 月に 4 泊滞在
Brettからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Ronald,Thankyou for the Top Rating.We look forward to welcoming you back to Mooloolaba.All the Best,Brett ThompsonGeneral Manager
10/10 (非常に良い)
Jennifer Jon
カップルで旅行
2024 年 2 月 26 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It met all our expectations!
Jennifer Jon
2024 年 2 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 27 日)
That's Terrific Jennifer & Jon. No doubt we are in the business of meeting & exceeding guests expectations. It's a great feeling when we achieve it. All the BestBrett ThompsonGeneral Manager
8/10 (良い)
Terry
2024 年 2 月 24 日
気になった点 : 施設のコンディションと設備
Terry
2024 年 2 月に 13 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you Terry. Looks like you had a great time.We hope to see you back soon in Mooloolaba.All the BestBrett ThompsonGeneral Manager
8/10 (良い)
joe
2024 年 2 月 15 日
良かった点 : 清潔度、客室の快適度
joe
2024 年 2 月に 5 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 25 日)
That's a great rating Joe, thank you. We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Nicole
家族旅行
2024 年 2 月 11 日
気になった点 : 施設のコンディションと設備
The room was much smaller than I expected a 3 bedroom superior room to be. There was y even enough area or seats around the dining or outdoor table for the 6 guests.
Nicole
2024 年 2 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi Nicole,We appreciate the feedback & will certainly follow up on the seating in the 3 bedroom.All the BestBrett ThompsonGeneral Manager
8/10 (良い)
Rebecca
家族旅行
2024 年 2 月 8 日
良かった点 : 清潔度、客室の快適度
Rebecca
2024 年 1 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you Rebecca for the High Rating.We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Nancy
カップルで旅行
2024 年 2 月 5 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location. Amazing views, excellent customer service and very clean unit
Nancy
2024 年 2 月に 2 泊滞在
Kylieからの返信 (投稿日 : 2024 年 2 月 9 日)
Thank you for your kind words Nancy. Was a pleasure to host your stay at Landmark Resort & Spa.KylieReservations
8/10 (良い)
Mick
2024 年 1 月 31 日
Mick
2024 年 1 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 2 月 1 日)
Thanks Mick for a great rating on your recent stay.We look forward to welcoming you back.All the BestBrett ThompsonGeneral Manager
8/10 (良い)
William
2024 年 1 月 29 日
William
2023 年 10 月に 4 泊滞在
Samからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your review of 4/5. Have a lovely Easter and see you again soon. All the best, Samantha Front Office Manager
10/10 (非常に良い)
Phillip
カップルで旅行
2024 年 1 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Great location, close to beach, cafes, surf club etc
Only negative is the resort pool and surround area which is far too small for a hotel of this size. Overcrowded and not enough seating most times, and little shade cover.
Phillip
2024 年 1 月に 4 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 29 日)
Hi Phillip,I appreciate the feedback about your recent stay, yes the pool does get extremely busy at peak times. Especially over the past week which included school holidays & Australia day.We look forward to welcoming back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Helen
2024 年 1 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Great position, very clean and friendly staff. We will be back
Helen
2024 年 1 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you Helen.We appreciate the positive feedback especially about your interaction with the staff.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Alex
2024 年 1 月 19 日
Good Location
Verya avoidable, space was ok in the studio rooms. Great location
Alex
2024 年 1 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 19 日)
Hi Alex,That's terrific feedback about the affordability of the Studio, it's the most cost effective way to stay on The Esplanade in Mooloolaba.We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Craig
2024 年 1 月 15 日
Craig
2024 年 1 月に 7 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 19 日)
Hi Craig,My apologies for the breakdown of the air conditioning in your apartment. Thankyou for being so patient.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Tracey
カップルで旅行
2024 年 1 月 15 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Tracey
2024 年 1 月に 3 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 16 日)
Hi Tracey,Terrific, thank you for the great rating of the property.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Hassan
カップルで旅行
2024 年 1 月 14 日
Room was dirty/dusty. Air conditioning didn’t work. Reception closes at 5pm so nothing gets sorted till the next day. Great spot opposite the beach however customer service/reception could do with some improvement.
Hassan
2024 年 1 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Hassan,We apologize the air conditioning wasn't working when you arrived but was repaired the next morning. Our reception is open to 6.00 pm on Friday & we have an after-hour service when our reception is closed. We were unable to change apartments that night as we were fully booked. The staff provided you with a complimentary voucher at the local restaurant to compensate you.I will follow up with housekeeping about the cleanliness.Once again apologies for the a/c not working when you arrived. Kind Regards,Brett ThompsonGeneral Manager
8/10 (良い)
Janette
2024 年 1 月 12 日
Janette
2024 年 1 月に 2 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 14 日)
Hi Janette,We appreciate the high rating on your stay.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Jim
カップルで旅行
2024 年 1 月 8 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Handy to beach and restaurants. Easy to access and we loved the pool on the hot days
Jim
2024 年 1 月に 4 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 9 日)
That's a terrific summary Jim of our greatest asset - the location! We have the best location in Mooloolaba. The pool is very popular during these hot humid days, & we hope you made the most of it.All the BestBrett ThompsonGeneral ManagerBrett
8/10 (良い)
Alice
2024 年 1 月 3 日
Alice
2023 年 12 月に 7 泊滞在
Brettからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for the rating Alice.We look forward to welcoming you back to Landmark.All the BestBrett ThompsonGeneral Manager
8/10 (良い)
Mark
2023 年 12 月 18 日
良かった点 : 清潔度、客室の快適度
Great location next to the beach. Views are good. Underground parking was really handy.
Mark
2023 年 12 月に 5 泊滞在
Brettからの返信 (投稿日 : 2023 年 12 月 19 日)
Hi Mark,Thank you for the positive feedback on your stay. You have highlighted our major assets especially our great location. Our car park comprises 5 levels, & the best aspect is it is Free.We look forward to welcoming back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Silje
家族旅行
2023 年 12 月 15 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Perfekt beliggenhet, ingen frokost, komfortabel seng, koke muligheter, kjøleskap, restauranter, strand, shopping rett i nærheten. Resepsjon stenger 18:00. Veldig vanskelig med innsjekk og kommunikasjon etter 18:00.
Silje
2023 年 12 月に 4 泊滞在
Brettからの返信 (投稿日 : 2023 年 12 月 15 日)
Hi Sijle,Thank you for dealing your experience at Landmark, & yes our location is the best in Mooloolaba. It's within walking distance to the Shops, Dining & across the road from the beach.Our property doesn't have any food & beverage, but right outside our door is at least 8 cafes & restaurants catering for breakfast, lunch & dinner.We do have very detailed instructions to check-in after hours & we have a after - hour service provider which takes all phone calls after hours.We hope to see you back on Mooloolaba soon.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Lynda
2023 年 12 月 10 日
Lynda
2023 年 12 月に 8 泊滞在
Brettからの返信 (投稿日 : 2023 年 12 月 11 日)
Thanks Lynda for the Terrific Rating.We look forward to welcoming you back to Mooloolaba.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
Craig
2023 年 12 月 10 日
良かった点 : 設備とサービス
気になった点 : 清潔度
When I booked a studio apartment it had ocean views when I got there I was allocated a pool view so was dissatisfied at that then we find lilies on the floor so cleaning was poor location great staff polite but please allocate the right rooms and cleaners pay little more attention to the floor
Craig
2023 年 12 月に 2 泊滞在
Brettからの返信 (投稿日 : 2023 年 12 月 10 日)
Hi Craig,Thankyou for the feedback, I have checked your reservation through Wotif & you booked a Studio Apartment which doesn't have Ocean Views. I doubled checked the Wotif site & there is no mention of Ocean views, so I am not sure what has happened with your booking.That aside we appreciate your positive feedback on the location & staff.The have forwarded your feedback to our cleaning staff & ensure they are more thorough.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Stephannie
小さなお子様連れの家族旅行
2023 年 11 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy walk to beaches and restaurants. Good spot to relax.
Stephannie
2023 年 11 月に 3 泊滞在
Brettからの返信 (投稿日 : 2023 年 11 月 22 日)
Hi Stephanie,Yes it's a great place to relax, right in the heart of Mooloolaba. No need for a vehicle, as you have stated an easy walk to the beach, shops & dining.We look forward to welcoming you back.All the BestBrett ThompsonGeneral Manager
8/10 (良い)
Barry
カップルで旅行
2023 年 11 月 20 日
location, price
Barry
2023 年 11 月に 4 泊滞在
Brettからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi Barry,Great to hear you loved our location & price of your accommodation. Once your at Landmark you don't need your vehicle, you are walking distance to all of the dining & shopping. Not to mention across the road from the main patrolled beach.All the BestBrett ThompsonGeneral Manager
6/10 (普通)
jodie
カップルで旅行
2023 年 11 月 17 日
気になった点 : 施設のコンディションと設備
Good location n
But this resorts bath rooms were very old and very dated they need to be renovated as the shower ,step up bath was very awkward to get into as they had a little ladder for you to use to get in
jodie
2023 年 11 月に 2 泊滞在
Brettからの返信 (投稿日 : 2023 年 11 月 19 日)
Hi Jodie,Thank you for the feedback on the Spa Baths, the Resort was built originally with this bathroom configuration. Over the years the majority of apartments have had the Spa Bath replaced with a walk-in shower. But we still have demand for the Spas. You can request a walk-in shower when making a reservation.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Velta
2023 年 11 月 4 日
良かった点 : 清潔度、施設のコンディションと設備
Quiet during night. No audible noise from rooms.
Receptionist very friendly
All good. Would use again.
Velta
2023 年 10 月に 3 泊滞在
Brettからの返信 (投稿日 : 2023 年 11 月 5 日)
Hi Velta,We appreciate the feedback from your recent stay, great to hear you enjoyed the Resort & the staff looked after you.All the BestBrett ThompsonGeneral manager
10/10 (非常に良い)
Irina
2023 年 11 月 3 日
良かった点 : 清潔度、施設のコンディションと設備
Irina
2023 年 10 月に 5 泊滞在
Kylieからの返信 (投稿日 : 2023 年 11 月 4 日)
Thank you Irena for staying, we appreciate your kind feedback. Hope to see you again soon.Kind regardsKylieLandmark Resort & Spa
10/10 (非常に良い)
Sarah
2023 年 11 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
Great location at one end of the esplanade. Easy to find, great parking, direct access to the esplanade below. But still very quiet in the room. Great amenities, everything I needed for my weekend. Would definitely come back.
Sarah
2023 年 10 月に 2 泊滞在
Kylieからの返信 (投稿日 : 2023 年 11 月 3 日)
Thank you Sarah, we really appreciate your kind words and hope to see you again soon.Kind regardsKylieLandmark Resort & Spa
10/10 (非常に良い)
宿泊されたお客様
2023 年 10 月 29 日
良かった点 : 清潔度、客室の快適度
宿泊されたお客様
2023 年 10 月に 2 泊滞在
Brettからの返信 (投稿日 : 2023 年 10 月 29 日)
Thank you for the Top Rating.We hope to see you back in Mooloolaba.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Damien
2023 年 10 月 29 日
Damien
2023 年 10 月に 2 泊滞在
Brettからの返信 (投稿日 : 2023 年 11 月 19 日)
We appreciate the great rating on your stay Damien.All the BestBrett ThompsonGeneral Manager
10/10 (非常に良い)
Ray - Tanya
2023 年 10 月 29 日
良かった点 : 清潔度、客室の快適度
Amazing views from our room.
We absolutely loved our unit with such an amazing view of the beach - we were in room 677. We spent a lot of time sitting out on the balcony.
The only issue was that the shower was over a small spa bath and it was quite high a high step to get into and out of the shower.
Otherwise we loved everything about the Landmark Resort.
Ray - Tanya
2023 年 10 月に 8 泊滞在
Brettからの返信 (投稿日 : 2023 年 10 月 30 日)
That's Terrific feedback Ray & Tanya. There is something very calm & soothing just viewing the Ocean & Beach. We have the perfect location to make your holiday an awesome one.All the BestBrett ThompsonGeneral Manager