Sunnyvale Vacations from ￥357,002

This place is one of worst apartments we have rented from. Per email we’re supposed to have code for the key box 72 hours. Then it said 30 mins before check in. No code was ever given. We had to then call 4 numbers to even a property manager to let us in. When you walked into apartment all you could smell was weed. We finally got into apartment at 345. We change clothes and head to pool for an hour. Which there is no signage or map to property any where. Mind this is why rented this space for weekend was to be able to relax at the pool only to find out it was chain shut down. When asked the manager on text because your contact info didn’t have enough service mind that was supposed to be 24/7. Now let’s go sercuirty. While showering to get ready for the evening I hear a knock on the door. I’m in the middle of the shower and didn’t answer it. My people were inside the apartment the maintenance man walked in apartment. And was knocking on the bathroom door. If this a not a violation I don’t know what is. To find out he was in wrong apartment. Now let’s go main security issue. The main door doesn’t lock. You shut the door and you can open right up with no keys. The bedroom door have key on the living room side but no way to lock it on inside so we are having to secure all belongs 24/7 because our apartment doesn’t lock or even the bedrooms. How well do you think you could sleep. Let talk about the little details. Have you actually tried to sleep on bed ?

I cannot say enough about the kindness and attentiveness of the staff no matter day or night. Very hard workers clean hotel. Wish the property had a hot tub pool was nice saltwater.

Clean facility, spacious rooms and outstanding employees.

We were definitely VERY disappointed with this hotel and seems to be false advertisement. Let's start with the outside. So you have to pay them for parking on site. They have a little ticket They give you to scan at the gate so that it can open and close for you, but literally one of the gates seems to always be open whether it's nighttime or daytime, so safety doesn't seem to much a priority and why pay for parking when you can literally just drive through the gate anytime you want. There is also an overloaded dumpster making it look trashy. When you walk inside, the lobby is beautiful and well kept but the staff does not seem like they enjoy their job much and are cold and short. When you get to the elevators the floor is dirty and the elevators take forever, but once you get on the elevator the view going up is of the inside of the hotel bc It's a glass elevator and you think it definitely looks like a nice hotel.🤔 Then, you step off the elevator and get to your room. You open the door thinking that it's going to be very nice inside, but when you step inside you realize that you just walked literally into the seventies and the room is in bad need of refurbishment 😮‍💨. The decor is very drab and all brown, the carpet needs steam cleaned excessively and the shower/ bathroom is tiny. The whole room is old and was depressing. This was a disappointment and a huge letdown. We have been all over in different hotels around the country and this is the worst one by far!