サンクレスト ホテル

「They stuck us in the worst room they had because we used a third party to book the stay. The room was small and had no sofa or chairs. It was a handicap room that had no tub. When you took a shower the water ran all over the entire restroom floor. They also ran out of coffee and oatmeal but those were minor things in comparison.」

「Clean and beautiful hotel」

「Staff were very accommodating and understanding.」

「Good for stay with dogs」

「Awful service never experienced such disgust with Marriott specifically front desk employee Manu (((( rude, unprofessional, no class, no ethics or basic knowledge of how to represent Mariott. Every single small question , or need was answered with nasty attitude, rudeness and unprofessional attitude. 4 of the families staying with us were treated same way and I complained to her manager but not sure if she was taken care of. She ruined our stay as somehow she was almost every day working there.」

「I will try to find another hotel next time.」

「The room was very comfortable. The only disappointing thing is that the homepage The front desk clerk said there was a regional shuttle (up to 16 miles) but it wasn't available on Saturdays. If Saturday is not available, it would be kind of you to write so.」

「朝食込みで予約して、支払い済みなのに、朝食の時にスタッフから露骨にチップを要求され、嫌な思いをしました。 街中なので、歩き回るにはとても便利なロケーション、部屋も清潔ですっきりしていました。」