Sumoto Onsen Vacations from ￥23,768

I booked this trip around six months ago, and at the time I was told that the accommodation would have a staffed reception. Unfortunately, by the time I arrived, this had changed. I stayed for seven days and six nights, and during that time we weren’t given enough bath towels. This meant we had to wash the used ones ourselves, but there wasn’t really enough laundry detergent provided for us to do so properly. When I made the booking, I was also assured that luggage storage would be available after check-out. Sadly, because the place has now moved to a completely contactless system, this service was no longer offered. In the end, we had to pay for external luggage storage instead. If you’re planning to cook during your stay, it’s worth checking in advance whether the kitchen has the basics you need. You may need to ask specifically about things like knives, spatulas, and ladles, as these weren’t fully provided.

Wonderful Stay – Highly Recommend Recently stayed here and had an excellent experience. I must say the hotel and staff were amazing. We arrived around 11pm due to a delayed flight and lengthy train ride. The hotel was extremely clean. The front desk lady was able to help me figure out how to get to Sumoto on Awaji Island, which made the day trip much easier. The view from the hotel room was very nice as well. Hotel is well situated with the subway below the hotel as well as having a grocery store in the basement which was extremely convenient. We were also about a 10-15 minute walk from where most of the tour buses meet up as well, an added bonus. Room was on the small side but it wasn’t a big issue as we were out and about most of the time. I have friends going to Japan in February and I’ll be highly recommending this hotel to them. When I return to Japan I will definitely be staying at this hotel.

Great pretty for a family to stay in. The lift taking you to each level of the house was excellent! Loved staying here!

Great onsen offering

Had a lovely stay. Staff was very helpful and hotel very clean.