スレジャ

"シャワーが壊れていましたが、何も対応してくれませんでした。複数人で泊ったため別部屋も確認したところ、隣の部屋にバケツがなく、私の部屋にはバケツがあり、壊れているのを知っていなかったというの話は嘘でした。そして、明日部屋を変更すると言われましたが、1泊でチェックアウトするのに意味がない回答であり、二度と泊まりませんし、泊まるべきホテルではありませんし。"

"I stayed at the Nera Hotel for two nights with my Partner. Having booked online and paid there was a confusion on check in concerning whether i had paid. The room was shabby with one of the shower doors missing, A towel rail was leaning against the wall, not attached. The ac was not working properly ..."

"I was most impressed with the customer service at The Pearl! The front desk staff was courteous, friendly and respectful. Wait staff, hospitality attendants, and housekeeping were also impressive. The property is well kept and comfortable. The on-site dining was superb and definitely made it hard ..."