Sugarland Run Vacations from ￥190,546

Location was good, breakfast buffet was good. Unfortunately, there is a sewage smell from the parking elevator entrance to the reception desk. The jacuzzi railing is broken at the base at the bottom of the jacuzzi and someone is gonna slip or cut their feet. Coffee sucked!

My wife and I are repeat visitors mainly for the pool facilities. While our overall experience has been very positive our latest visit was checkered. We were given a room on the same floor as wedding party guests which was quite loud after I explicitly asked for a nonadjoining room because we are sensitive to noise. And at checkout I called several times to checkout but my calls went unanswered. So I then tried to check out via the tv option but that was unsuccessful. My last option was to stand in line to check out so overall I wasted 20 minutes for a process that should normally take 30 seconds. While these latest experiences were unfortunate I only raise them as teaching points so that improvements in efficiencies are hopefully implemented. These are easy fixes such as put guests who want peace and quiet and are paying a great deal of money on a peaceful floor away from a wedding party. Thank you

If you need to be in McClain, VA this location is perfect, but basic and if you are planning on visiting the sites in D.C. it is far less expensive than city hotels. Takes about 30 minutes to drive into D.C. and then you need to find a parking lot! With a kitchenette in each room, but no oven you can still prepare some meals inhouse. Lots of good restaurants within two blocks. The free daily breakfast is very mediocre and repetitive though convenient.

it's an okay hotel compared to other Ritz

I like the renovations completed on the hotel. The room’s adjoining room allowed noise from another guest to be heard quiet easily so I got woken up at around 5:30-6 am from someone talking on the phone in the room that was adjoining ours. I also don’t think it’s moral to charge a $13.00 parking fee, when there is no cameras in the parking lot in case of theft, and signs posted that state to bring your stuff in because they will not be held responsible even though I was forced to pay the parking fee park in their parking lot where I just paid approx $200 a night to stay.