2/10 (非常に不満)
宿泊されたお客様
カップルで旅行, 家族旅行
2021 年 8 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Absolutely awful experience! We tried to contact the owner a week before the booking on here as well as repeatedly on the phone until he answered an hour before we left for the apartment. He had no idea of the booking as well as it was not meant to have been available. He offered us his other apartment that apparently slept up to 5 people which we said we would view first. It was a one bed apartment with a double bed and single bed on the one room and a fold out sofa in the living room. The sofa bed was like sitting on a wooden board! NOT appropriate for a family of 4 one of which was disabled! He didn’t even provide bedding for any of the beds other than the double bed! We didn’t even stay the one night it was that unsatisfactory. He was rude and abrupt and made the first 24hrs of our holiday extremely stressful!
宿泊されたお客様
2021 年 8 月に 5 泊滞在