Steps Beach

We had an EXCELLENT stay. The property is very conveniently located to everything in Old San Juan. It was a very quiet street. The staff was so friendly & helpful. The restaurant upstairs was great. We also loved the rooftop view. Would highly recommend & would absolutely stay here again!!

I found intimate and very intimate stuff inside the shower,what made our night very uncomfortable ,knowing that we paid so much money for one night,

We stayed in the bungalows that were nice and spacious. We had a garden view which I enjoyed because it was very quiet at night for sleeping. We loved that the main pool was open 24/7. The staff was really nice and always tried their best to be helpful. The mini fridge in our room went bad on day 2 of being there and they brought us an older beat up mini fridge and just left in the middle of the room as replacement, I found this to be odd and distasteful. FYI the food at the resort was very overpriced and not that good unfortunately. Also before booking this hotel keep in mind they automatically add a ton of fees, taxes (taxes are HIGH) and tips when you order at any of the bars and restaurants (including room service).