Hotel Cristallo

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Luxury
4.0 star property
10

Exceptional

Upscale hotel in the mountains

Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a terrace, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a massage at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double or Twin Room, Balcony

A bed with white bedding, a brown headboard, and a black wall-mounted lamp.

Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Balcony, Mountain View

A balcony with a wooden railing, a table, and two chairs.

Deluxe Double or Twin Room, Balcony, Mountain View

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Located in Stelvio, Hotel Cristallo is in the mountains and in a national park. Churburg Castle and Convent of Saint John are local landmarks, and some of the area's attractions include Minigolf Sulden and Passo di Gavia. Giardino Botanico Alpino Rezia and Sertorelli - Scuola Sci are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Visit our Stelvio travel guide
Map
39029, BZ, Stelvio, Hauptstraße 31, Solda all'Ortles

What's nearby

  • A tower by a lake with a forested hillside in the background.
    Vinschgau Valley
    1 min walk - 0.0 km
  • Seilbahn Sulden Ski Area
    1 min walk - 0.0 km
  • Stelvio National Park
    1 min walk - 0.0 km
  • Langenstein Ski lift
    8 min walk - 0.7 km
  • Minigolf Sulden
    9 min walk - 0.8 km

Getting around

  • Sluderno Spondigna Station
    28 min drive
  • Bolzano Airport (BZO)
    110 min drive

Restaurants

  • Bergstation restaurant Solda
    19 min drive
  • SkiAlm
    19 min walk
  • Restaurant Kanzel - Pulpito
    14 min drive
  • Langenstein
    16 min drive
  • Restaurant Weissen Knott
    15 min drive

About this property

Hotel Cristallo

  • Upscale hotel in the mountains
  • Consider a stay at Hotel Cristallo and take advantage of free continental breakfast, a terrace, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a massage at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
  • You'll also find perks like:
    • An indoor pool
    • Free self parking
    • Bike rentals, an electric car charging station, and ATM/banking services
    • Multilingual staff, a front-desk safe, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as premium bedding and heated floors, in addition to thoughtful touches like pillow menus and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
    • Bathrooms with heated floors and showers
    • 32-inch flat-screen TVs with satellite channels
    • Wardrobes/closets, balconies, and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat (20 inches high)
  • Wheelchair accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Cristallo have a pool?

Yes, this property has an indoor pool.

Is Hotel Cristallo pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 2 PM; Check-in end time: 7:30 PM.

What time is check-out at Hotel Cristallo?

Check-out is at 10:30 AM.

Where is Hotel Cristallo located?

Located in the mountains, this Stelvio hotel offers ski-in/ski-out access and is within a 5-minute walk of Vinschgau Valley, Seilbahn Sulden Ski Area, and Kanzel Ski Lift. Langenstein Ski lift and Minigolf Sulden are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cristallo Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
La struttura è a 1900 m s.l.m. vicino all'Ortles (3905 m s.l.m.) e al Gran Zebrù (3851 m s.l.m.). Nelle giornate limpide è uno spettacolo eccezionale osservare le cime dei monti.
Stayed 7 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir kommen wieder!

Sympathisches Hotel mit hervorragendem Service und deliziösem Essen!
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gefallen.,wie man sich einen hervorragenden Aufenthalt vorstellt.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heimeliges Wohlfuehlhotel

Man fuehlt sich in Christallo sofort gut aufgehoben durch die unkomplizierte,familiaere Art. -Essen und Trinken hervorragend -Personal freundlich und zuvorkommend -sehr gute Spa Therapeutin
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima verzorgd familiehotel

Prima centraal gelegen familiehotel naast skilift met uitzicht op het dal, kamers zeer verzorgd, ontbijt en diner uitmuntend, gezellig restaurant; combi van Oostenrijkse - en Italiaanse ambiance. Een x per week galadiner, mogelijkheden om aan excursies, proeverijen e.d. mee te doen tegen betaling. Gratis parkeergelegenheid.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecte accommodatie voor de wintersport!

Een zeer net hotel met vriendelijk personeel een uitstekende keuken! Elke dag keuze uit heerlijke, gevarieerde en verrassende gerechten tijdens het diner. Door de ligging aan de piste is het gebruik van de skibus, die overigens voor de deur stopt, niet nodig.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel in beautiful surroundings

My husband and I stayed for 7 nights. The day starts off with a great breakfast in a wonderfully clean and beautifully presented dining room. We set off after receiving tips on where to go, what to see and were even lent walking sticks and a flask of tea for our walks!! Arriving back in the evening for a very cosy drink by the bar...THEN.... Dinner!!!! OMG!! The Chef is an artist!!! His meals are so balanced, perfectly flavoured and the desserts-something to die for!! My husband does not eat gluten, the chef subtly changed any dish especially for my husband-We are very greatful for the care shown there. The wine selection is wonderful! wines by regions! Altogether a wonderfully family run hotel( third generation!)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location at the steps of the Ortles, warm and attentive service from the owners, amazing food. The dinner alone was worth the cost of the hotel, a similar meal for two in Toronto would cost over $300. Overall great value.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort