Starplex Pavilion

Upon arrival, my reservation was not correct. The desk card did nothing to correct or rectify the issue. In fact very dismissive. I stayed here for approximately one year ago and had the same the rhombus large, very spacious as a mother of two young children I did not television did not offer television app. And required us to use their Wi-Fi to access TV options on our phone, which compromise data on my other apps. Ballet was a little bit on the expensive side almost $60 per night however, the ballet was the best experience. They were courteous, nice and professional upon entry and exit we had a rough day. I signed in. It took two hours to receive my food and the cheeseburger bread I asked for a condiment that we provided. I would not rate this experience the best. We did utilize the pool outside, which did have a nice set up with beverages music appropriate for there could be some cosmetic work such as touching up the concrete paint that is peeling for hotel to be on the lecture side feel like a lot of gray needs to happen especially for the cost for Knight travel often. I typically don't give readings but my experience at the front desk and wasn't the best thank you.

Location was great. They have a curtesy shuttle that will drive you within a 3-mile radius so I able to get a ride to American Airlines center and then walked back that night after a concert. I had an Expedia VIP perk of having $30 off on food but caveat being that when ordering room service, you have to pay an amenity fee which was $25 and the food was >than $30 so not sure the perk is useful when used in this way as I could get something way cheaper elsewhere. My preference is for beds and pillows to be firmer and theirs was quite soft and sunken so did not sleep well. It was quiet and the room was nice overall.

Beautiful property, convenient location staff so friendly and helpful. Will definitely stay again.