2/10 (非常に不満)
宿泊されたお客様
2025 年 9 月 2 日
気になった点 : 清潔度
Location & size of property very good. Access was no problem. House in need of deep clean,fusty smell,needs an airing,dirty bedding & carpets,shower head clogged. Listed as non smoking, definitely wasnt. Owner admits to smokers using property & use of heavy air freshners. Was thanked by owner for leaving property very clean and tidy then after i highlighted issues was accused of leaving dog poo on a bed. Owner apologised for dirty thin bedding saying he had just purchased new the day we left then said he was going to invoice me for it & for cleaning dog poo. How can i be thanked for leaving property clean & tidy then invoiced for new bedding (already purchased) & for cleaning up of poo? Contradiction. Ive asked for a refund, unable to contact VRBO by website,get sent from page to page,ridiculous. Unreliable listing with false entries.Three of our party now ill. We stayed for 2nights with very little sleep. Unable to make alternative arrangements at short notice so stuck it out with consequences. Didnt realise bedding was so bad until very late at bedtime. Owner said he will send me photos of poo,these would not be from my dog. Very clean & tidy was how it was left as stated by owner. Hugely disappointed. 430 paid. Please refund
宿泊されたお客様
2025 年 8 月に 2 泊滞在