4/10 (不満)
Richard
グループ旅行
2025 年 9 月 29 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay at Qawra Palace Resort & Spa was nothing short of awful. Some staff were pleasant enough, but many acted like they couldn’t care less. The lifts took forever because the hotel is so overcrowded, and when they finally came you’d hear the bell echo through the halls – my room was near the lifts and I could hear every single person passing by. The rooms are absolutely not soundproof.
The rooftop bar served me one of the worst mojitos I’ve ever tasted – completely undrinkable – and I didn’t bother buying another drink for the rest of my stay. Breakfast on the first morning was so bad that I decided to pay extra and eat out elsewhere.
Despite booking a double, I was given a twin room, and the beds were rock hard and uncomfortable. The rooms themselves are shabby and tatty, with a door that would only lock if you slammed it. Housekeeping ignored “do not disturb” signs, walked into my friend’s room while they were in the shower, and woke me up at 7:30am just to knock again minutes later about an ironing board I didn’t even have.
One night, a party took over the venue and the chaos continued back in the rooms until 4am, with music and shouting carrying through the walls. For what’s meant to be a “spa hotel,” the toiletries were pathetic – just a cheap shower gel and soap. To top it all off, the Wi-Fi was useless and barely worked.
This was one of the worst hotel experiences I’ve had. I would never recommend this place to anyone, and I certainly won’t be returning.
Richard
2025 年 9 月に 4 泊滞在
