The positives: It was close to our the points of interest. The bed was incredibly comfortable and slept like a baby.
The cons: The property overall was dirty, garbage everywhere outside.
Landscaping was in disarray, not existent or unkept.
Parking was a little bit of a problem near the suite we were staying in.
But the absolute worst part was that the check in process and "front desk" responsibilities have been farmed out to a remote attendant that you had to communicate through a remote accesses kiosk in the foyer of the main building entrance. The check-in process was incredibly drawn out as you had to scan in your ID, the connection was poor so audio kept cutting in and out and the person was overall hard to understand. A far cry from the quick check-ins I am accustomed to when checking into a hotel with a front desk clerk on-site. Also, the foyer is so small that it was uncomfortable when another person came in to use the single kiosk as we were right on top of each other. I had to finish the process while a drunk guest from another suite was impatiently breathing down my neck so he could contact them about the wifi password not working.
I realize we were staying at an extended stay facility but I hope that more hotels don't switch over to this type of kiosk because it really removes the "hospitality" part of staying at a hotel.
宿泊されたお客様
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Richard S
2024 年 5 月 15 日
気になった点 : 施設のコンディションと設備
Very noisy neighbors paper thin walls in could hear people walking around upstairs in all hours of the night
Richard S
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
Benjamin
2024 年 5 月 14 日
気になった点 : 清潔度、客室の快適度
Benjamin
2024 年 5 月に 3 泊滞在
8/10 (良い)
Eric
2024 年 4 月 19 日
良かった点 : 清潔度、客室の快適度
Eric
2024 年 4 月に 1 泊滞在
8/10 (良い)
Teresa
2024 年 4 月 12 日
良かった点 : 清潔度、設備とサービス
Great customer service
Teresa
2024 年 4 月に 7 泊滞在
2/10 (非常に不満)
Kaylen
カップルで旅行
2024 年 4 月 12 日
気になった点 : 設備とサービス、施設のコンディションと設備
I checked in and checked right back out- i was reluctant to even check in because of how the property looked when i pulled up. These are run down apartments surrounded by very sketchy looking individuals. As soon as we walked in our room we were hit with the smell of cigarette smoke (a non smoking room) I’m 4 months pregnant and didn’t want to be sick or risk my babies life so we left immediately. There is no front desk so we had to talk to a lady through a zoom video meeting. She was extremely short and unfriendly. Don’t waste your time or money staying here. Very scary. Dont trust the 7 stars- they’ve obviously paid for good reviews.
Kaylen
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Alex
2024 年 4 月 12 日
気になった点 : 清潔度、施設のコンディションと設備
At this property if you check in after hours you have to go through a operator on a virtual kiosk, my room needed to be redone like the carpet was long over do for new carpet there was a questionable stain on the carpet that might have been blood, the area this hotel was in was cool, fyi if your looking for a cheap hotel for a night pass this one up and go with extended stay or best western
Alex
2024 年 4 月に 1 泊滞在
8/10 (良い)
Kathleen
グループ旅行
2024 年 4 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
A bit far from restaurants.
Kathleen
2024 年 4 月に 1 泊滞在
6/10 (普通)
Timothy
2024 年 4 月 10 日
良かった点 : 清潔度、施設のコンディションと設備
Well to tell he truth i was creeped out there was a women out side the door to my room the whole night with a b a bunch of boxes and she was there every time i opened the door i could not get a hold of anyone in the office and couldn't sleep
Timothy
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Christine
家族旅行
2024 年 4 月 9 日
気になった点 : 設備とサービス
Discusting, dirty,massive gagging smoke s.ell, dirty sheets, poor maintain ence, aweful virtual che k in, hard to find room, very run down. I would rathersleep in my car.
Christine
2024 年 4 月に 1 泊滞在
6/10 (普通)
Kobe
2024 年 4 月 8 日
Kobe
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Lynn
出張
2024 年 4 月 7 日
気になった点 : 清潔度
Sucks to be here
Upon checking in (by machine) the experience was horrible. I did my purchase online and as I pick the hotel of choice did not match the hotel I arrived at. The place was run down, the room carpet and furniture was dirty. I picked the place because breakfast was included which made it easier for me because I had to work in the morning. The visual person told me no breakfast and charged me extra fees for different charges to my card. Why would I pay for a curtesy fee for a hold on my cc there was NO one courteous at this location