St. James Vacations from ￥376,033

Hotel was clean . Valet people were very nice. partial view room was great nice to see people walking on the boardwalk. We would stay there again.

My stay at The Plaza was absolutely unforgettable and worth every penny!!! If you have the Plaza on your top choices, choose the Plaza, you won’t regret it. From the moment I arrived, the customer service was exceptional. The staff was incredibly kind, attentive, and always willing to help with anything I needed. The room was stunning, elegant, and beautifully maintained. The bedding was unbelievably comfortable, making it hard to get out of bed each morning. I also loved the bathtub, and the fact that the water gets wonderfully hot was a huge plus because that is exactly how I like it after a long day in the city. The spacious closets were another luxury touch that made the stay feel even more elevated. The 24/7 room service was delicious and so convenient, which made relaxing at the hotel even better. The location truly cannot be beaten. Being directly across from Central Park and steps away from some of the best high-end shopping in NYC made the experience even more special. The Plaza is truly a gem of New York City, and I cannot wait to come back!!!

Clean room fun location.

Everything was great but didn’t have hot water in the shower for the all stay… we called three times and engineers came but nothing changed… a hotel without hot water is kinda annoying! That impacted us on our stay! All the other things were good!

The pictures on the website do not give an accurate depiction of what the room is actually like. It is not modern, sleek, and clean. The vacuum that the cleaning service used was out in the hallway and it looked like it was from the 70s or 80s. There is no way the floors are clean. Additionally, there were men’s hairs in our bathroom from the first day. The bathroom mirror was pitting and terrible. For this to be a 4-star hotel, they would need to do ALOT of renovations.