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清掃が不十分。特に風呂場、髪の毛がバスタブや壁に貼り付いていた

暖房が消してもつけてもうるさくて、でも部屋を替えるのも面倒だったので三日間我慢しました。英語がそこまで達者ではないので、時間かかりそうというのもあってです。 暖房のコンセントもはじめは抜けていました。したにもぐって持ってきたライトで照らしてなんとかつけました。 その他のサービスは文句なしに快適でした。 ありがとうございました。

This was our 4th visit. The grounds are beautiful but the rooms are terrible. Musty wet dog smell in our room (Building G). Light bulbs out, phone did not work so had to use our cell phones to call front desk or room service, AC system loud and no ice machine working in our building. The pools are not well cared for and cups, napkins, etc. seen floating or on the bottom of the pools and the jacuzzi’s were not working. We came back here because we have loved it in the past. The walkway to the upper parking lot was completely in the dark with no lighting working. Dangerous since there’s a step down at the entrance from the walkway. Big disappointment all the way around! Marriott needs to update the rooms and this entire property. We went to the front desk on the first day and told them about the smell in our room. They did not seem surprised and said they would take care of it. They did not. We decided not to keep bothering them about it. Staff were super nice the entire visit and that was the only plus!