Maria is an absolute star!
The Llawnroc was run by Maria on her own during our stay. She did everything, from welcoming us on arrival, to providing information on local places to eat, to cleaning rooms and even fixing the boiler when there was no hot water on the Saturday morning when the plumber chose not to attend until midday.
It would be an idea for the management to make proper contracts with tradesmen for immediate response to this type of breakdown to ensure it does not become an issue.
The web site should be more explicit about the facilities at the Llawnroc as it is effectively self catering with some small food items, milk, cornflakes being provided.
Richard
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Daniela
カップルで旅行
2025 年 6 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had to stay here onky for 1 night. Unfortunately a damage to our motorcycle obliged to stay in Gorran Haven for 4 nights. The accomodation in hotel was perfect but without a rental car the place is isolated, nice but not for long stays.
Daniela
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
lakh
2025 年 6 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
lakh
2025 年 5 月に 3 泊滞在
10/10 (非常に良い)
John
グループ旅行
2024 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
John
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Christina
2024 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Christina
2024 年 10 月に 5 泊滞在
8/10 (良い)
Martin and Nicola
2024 年 10 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Martin and Nicola
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Carolyn
2024 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A beautiful place to stay. Staff was super helpful and friendly.
Carolyn
2024 年 10 月に 1 泊滞在
6/10 (普通)
Marc
2024 年 9 月 12 日
良かった点 : 清潔度
Marc
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Timothy
家族旅行
2024 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyable 2 night stay for my birthday. Fantastic restaurant and great staff.
Timothy
2024 年 9 月に 2 泊滞在
6/10 (普通)
Alan
カップルで旅行
2024 年 9 月 4 日
良かった点 : 清潔度
The profile photo (overlooking beach with nice garden) is misleading as it is not the hotel that we booked. This led to us being disappointed upon arrival and basically for most of our stay. The Hotel is more oriented around it’s restaurant which has an expensive one price for all main meals and a very expensive cooked breakfast or more affordable very limited continental breakfast. We had to try really hard to enjoy our stay which we did as the surrounding area is beautiful. The staff at the hotel and restaurant did their best within a thinly manned hotel and room service which was very hit and miss. We really wanted to have a more comfortable hotel to have our one holiday of the year in and at the prices charged this hotel needs to do much better.
Alan
2024 年 8 月に 4 泊滞在
4/10 (不満)
Jane
家族旅行
2024 年 9 月 3 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location. Well-appointed. Could be lovely. But staffing levels very low and we found they were mostly absent - this was of concern when we had a problem with a key, and we consider it could have become a safety issue. When we could get hold of them, staff were pleasant but relatively ineffectual. Cleaning was minimal - you shouldn't have to complain to have a bed made and bathroom cleaned properly - and we didn't request cleaning every day. It was noticeable that the large expanses of glass were not being cleaned. Wifi didn't work for us, no matter what we tried - but it worked elsewhere in the village. Everything seemed to run off a computer system which didn't function properly or had poor connection. No working aircon and windows in the room only opened a fraction. It was stifling. A very noisy mobile aircon unit was eventually put in the room on an extension lead. Musak on all day until 11.00pm, audible in the room. Musak until 9.00pm on the terrace very audible in the room. No privacy in rooms overlooking the terrace without closing the curtains.
All the potentially great features of this hotel were eclipsed by a lack of staff and care - these things cannot be replaced by a computer programme and a remote mobile contact number.
We were disappointed.
Jane
2024 年 8 月に 6 泊滞在
10/10 (非常に良い)
Andres
2024 年 8 月 31 日
Amazing stay
Andres
2024 年 8 月に 3 泊滞在
2/10 (非常に不満)
Edmund
出張
2024 年 8 月 24 日
I would not recommend this hotel at all.
We did not stay at the hotel due to having both caught Covid. We asked the hotel with plenty of notice to either refund our booking because we were to unwell to travel, or to hold our finances so we could rebook when free of Covid. They absolutey refused us either option. So we paid out for two days stay but did not go there. This is why we give such a low star rating. I would now not recommend anyone use this hotel. Such old fashioned way of doing business in a modern era.
Edmund
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Rene
2024 年 8 月 15 日
Rene
2024 年 8 月に 5 泊滞在
10/10 (非常に良い)
Moses Reagan
2024 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Moses Reagan
2024 年 8 月に 2 泊滞在
8/10 (良い)
Jen
家族旅行
2024 年 8 月 10 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lovely hotel but terrible breakfast sadly!
We stayed a couple of nights this week - pre-check-in service from Maria was amazing - really helpful messaging service - slightly frustrated however that hotels.com did not include the hidden additional cost of the extra bed for our daughter and dog this was added later and had to pay on check in! Room was lovely very spacious, quiet and great view (room 11) our main issue and reason for 3 stars for service was the breakfast - very expensive £18 for what we got - all very over-cooked full English and the coffee was the worst we have had! Such a shame as such a dog-friendly hotel and loved the fact that we could take her with us in all parts of the hotel! Loved Gorran Haven Overall very happy but the breakfast needs to be improved for that price!
Jen
2024 年 8 月に 2 泊滞在
8/10 (良い)
Gareth
2024 年 8 月 10 日
Gareth
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Vera
2024 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vera
2024 年 8 月に 2 泊滞在
6/10 (普通)
Trevor
2024 年 8 月 9 日
Midweek Break
Location is good but feel its a little run down and need of refurb
Shower wasnt very good didnt work properly also lighting not working as it should and carpet needed good vacum
Didnt really feel the dining area and bar were part of hotel and therefore didnt really mix with anyone
Also not one member of staff spoke to us during the stay apart from rececptionist
Could be a good hotel though
Feel the owners are missing a trick here
Trevor
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
Felix
家族旅行
2024 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
keine
Felix
2024 年 7 月に 4 泊滞在
10/10 (非常に良い)
Ralf
カップルで旅行
2024 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful hotel in a very quite surrounding, very friendly staff and good rooms.
Ralf
2024 年 7 月に 10 泊滞在
8/10 (良い)
Kristian
2024 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kristian
2024 年 7 月に 3 泊滞在
10/10 (非常に良い)
Stephen
カップルで旅行
2024 年 7 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My husband and I had a lovely night away at the Llawnroc for my birthday treat. Hotel is clean, room was lovely, food was unreal and the staff are amazing, special mention to bar staff Ant and Lola as they were especially lovely. Would love to stay again.