2/10 (非常に不満)
Annette、Miami
カップルで旅行
2025 年 12 月 30 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Property was in a great area - in the historic part of St. Augustine - but this is more of a motel than a hotel. Bathroom tub was dirty with hair and mold. Bathroom sink had mold. The mini refrigerator was dirty. The towels were paper thin and stained. The pillows were horrible. The chair in the room had a huge stain on it. Basically everything about the hotel was terrible except for the location and parking. I was very uncomfortable and disgusted and didn’t want to touch anything. Barely wanted to sleep on the bed. I ended my stay early because I could not stand staying in that motel another day. The woman at the front desk told me that I could cancel and get a refund for my last night and I am still waiting for my refund and final invoice which they never provided.
Annette
2025 年 12 月に 3 泊滞在