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"Staff were wonderful, so helpful & attentive. The room was very clean and well appointed, beds were very comfortable. Great water pressure in the shower. We did have some issues every night with the air con automatically switching to a temperature that was too warm. The lack of the provision of any cold drinking water in the room was a bit of an issue however, we didn't have time to ask housekeeping about this. I'm sure they would have addressed this for us if we'd raised it with them. "

"We have to say that the front counter staff and concierge were fantastic. Customer friendly, informative and they are a credit to their employer. The location of the premises is superb. Our room was good value for money. Carparking nearby and $30 from 2.00 p.n. until the next morning. We will be back."

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"Great"

"Staff were wonderful and very accommodating. Location is perfect for Queens St Mall access. Rooms unfortunately are tired and ready for an upgrade. Gym and equipment are good. Pool is perfect for families. Valet Parking service is handy especially in the city."

"no breakfast "

"Great stay"

"Pretty average service and rooms, 4-star questionable, no gym or pool onsite as Expedia claims. Good location."