2/10 (非常に不満)
Cary
家族旅行, 小さなお子様連れの家族旅行
2024 年 6 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room was poorly maintained. The fitted sheet did not fit or stay on the bed. There were ants on the ac unit, window, and desk. There was also roaches. I got the first one in a tissue initially thinking it was a stink bug. But it was definitely a roach. I went to the front desk to address the issue. She brought some ant killer and sprayed the room. We had reserved the room for 1 week because we were selling our house and needed to be out for showings. After the first night with bugs, we checked out and asked for a refund for the remaining days. Expedia agreed to help and stated they would refund if the property agreed to release the funds. The general manager declined. I attempted to speak with him, but the staff informed me he doesn’t come to the property and does not talk to guests, only to his business partners. I have stayed at LaQuinta before but never will again. I will make sure that my family, friends, co-workers, and my veteran community know about my experience and recommend that they also avoid the properties.
Cary
2024 年 5 月に 6 泊滞在