Spa Orlane

It was a clean and nice place to go and spend the night. While waiting to take an early morning flight.

We really enjoyed our stay at Lamartine and would definitely consider staying here again. The location in Polanco is fantastic—walkable to so many great restaurants, cafés, and shops. The hotel itself is beautiful, with a charming boutique aesthetic that made it feel cozy and welcoming. We also enjoyed the complimentary breakfast each morning. It was simple but thoughtfully prepared and a nice way to start the day. The staff was one of the highlights of our stay. Everyone was friendly, attentive, and very accommodating whenever we needed assistance. There were a few maintenance and housekeeping issues that kept the stay from being perfect. The shower was difficult to use because the water was either very hot or very cold, with no comfortable middle temperature. Although housekeeping checked to make sure we had everything we needed, we didn't receive washcloths until our last evening. The room safe also hadn't been reset, so we were unable to program it for our use. Finally, the suitcase storage compartment had a strong musty/humid smell, so we chose to keep our luggage outside of it. Overall, these were relatively minor issues compared to everything the hotel did well. With a little more attention to those details, this would easily be a perfect boutique hotel. We loved the atmosphere, the staff, and the location, and we'd happily stay here again.

Perfection. Great staff, location, rooms, food - everything was amazing!