「Great customer service」

「客室は古かったのが残念でした。でもスタッフ皆様がとても親切に対応して下さった。朝食もバラエティーがありとても美味しかったです。又訪れたいです。」

「It was okay.」

「老朽化しているが快適に過ごせる」

「excellent staff and service」

「Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered.」

「What a mistake to stay there. Please stay away from this property...Horrible still having nightmares 」

「Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior.」

「The guest service was rude. They charge a deposit when you check in. The overall maintenance was not that great. Gym has only one compound machine. Swiming pool is okay.」

「Nothing wrong with this hotel. Excellent buffet breakfasts, great staff, clean and good location. 」

「2点ほど　相合の食い違いがあったが　(例えば　チェックインの時間や食事の有り無しに対して) 心良く対処していただきました」

「Most rooms are in basement, mildew smell, window view are inside basement. Desk staff has no idea how to greet customer or represent property. Bathroom not in good condition, wire exposed. Door key wast not provided, had to ask for door key.」