南カリフォルニア のリゾート

「清潔でスタッフの対応も良かったです」

「Not good for elderly senoirs. The beds are too high. The floors are slippery. My sink got clogged. The showers didn't drain. No coffee pot in rooms as advertised. Room smelled like smoke in a non smoking section. I asked for a room close to elevators and not on higher floors. It was hard on my elderly parents. The staff was great though. Kids screaming in the hallways at night. Kids throwing up in the pools. Not relaxing at all. Good for single people and young families. 」

「Overall a good place to stay but the furniture in the room looked a little dated. Our room wasn’t cleaned even though we left the housekeeping needed magnet displayed which also meant we didn’t get more toiletries or fresh towels. The pool areas were good and the hotel is located in a quiet residential area. In the beginning we had issues with tv channels not working that were fixed by a friendly maintenance man but the channels would still occasionally briefly not work. 」

「We had an outstanding stay at Viejas Casino and Hotel. From the moment we arrived, the customer service was exceptional—every staff member said hello and was friendly, and attentive. They really made us feel welcome! The rooms were spotless, beautifully maintained, and incredibly comfortable. The food was great with really large portions. The 9:00 fireworks display was a highlight! We had such a great time We will absolutely stay here again and highly recommend it!」

「This hotel is clean and practical but it’s a little worn on the edges because it’s an older resort. The pool is lovely and relaxing. Checking in at the front desk is easy and having a Noon checkout is great!」