サウスサイド ホテル

「Great Property, but Service Needs a Personal Touch I had mixed feelings about my recent stay. On the positive side, the rooms were spotless and the property itself is in excellent condition. However, the service didn’t quite live up to the surroundings. I believe great hospitality is all about the little things, and a few details were missed during my visit: A Slow Welcome: After a long flight delay, I arrived around 8:00 PM. Unfortunately, the reception desk was empty. I waited about 10 minutes...

「Wasn’t handicap accessible 」

「The hosts are inimitably kind and gracious. We’ll be back!!」

「Parking is easy, the heating worked well, the rooms are spacious. I would recommend replacing the carpet in the elevator as it is worn out, and maybe putting some mirrors in there as well as it is too plain. 」

「Clean rooms, wonderful staff-owners. Would definitely recommend staying here to anyone. 」

「Great location, delicious food. Definitely will be back on Summer. 」

「Everything was wonderful with the exception of the wild weather. The room was beautiful, clean and quiet. Never had a bad experience here. Will be back again and again. Love So Ha and the Lake Bluff. 」

「We spent two nights in the off season - very clean room, beds, and bath. Super convenient location, pulled right up to our door. Quiet at night. We didn’t get to use the outside area, nor was the “breakfast nook” open during our stay - (again, off season), but those amenities looked nice too. We would definitely stay again and would highly recommend.」

「Good, quiet stay」

「Everything worked except the lighters」

「Best stay in South Haven. Comfortable beds, cozy rooms, friendly staff, happy hour where you meet the fellow guests and a delicious breakfast. Todd is a property favorite. We look forward to our next stay at Hotel Nichols. 」

「There is no lake view in a room that said it was lake view. It was clean. The king-size bed was beyond terrible. It was like 2 twins pushed together with a very lumpy mattress topper. No closet. Very tiny room. The hand sink was in the bedroom. The house was built in 1883, if it had been haunted it might have been worth the $250. It was neither haunted or worth the $250. 」

「N/A」

「The stay itself was fine, but the breakfast setup wasn’t great. The dining area is right by the entrance, so cold air constantly comes in, making it uncomfortable to sit and eat. The food was also just average and not as good as other locations we’ve visited. We ended up going out for breakfast instead. 」

「Place was excessively dirty. Water in the bathroom couldn’t reach warm temperature. I practically had to break the handle over to the left to get a little bit of warm water. The same with the shower all of a sudden you wood wind up getting a blast of cold water. 」

「We stayed for our anniversary, the room was perfect, food was amazing, grounds are beautiful, owners are wonderful, we will definitely come again!」

「Clean room as well as common toom and dining area. Hosts were welcoming and helpful suggesting area dining and activities.」